Passenger Service Agent - Mandarin or Vietnamese Speaker Preferred
Job in
Phoenix, Maricopa County, Arizona, 85001, USA
Listed on 2026-08-06
Listing for:
Airport Terminal Services
Full Time
position Listed on 2026-08-06
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, Call Center / Support, Event Management & Planning
Job Description & How to Apply Below
Provide exceptional customer service at the ticket counter and gate following AGI and airline standards;
Handle reservations, ticketing, baggage checks, and related fee collections;
Assist with lost and found activities, baggage tracing, and damage/loss claims;
Provide flight information and answer passenger inquiries regarding schedules and fares;
Coordinate with flight crew, gate agents, and ground handling team to manage passenger movements and equipment
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