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CX Solutions Lead: Customer Experience Programs
Job in
Phoenix, Maricopa County, Arizona, 85003, USA
Listed on 2026-08-06
Listing for:
Arizona Public Service Company
Full Time
position Listed on 2026-08-06
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Customer Success Management
Job Description & How to Apply Below
Arizona Public Service Company (APS) seeks a CX Solutions Program Owner to lead the development, implementation, monitoring and reporting of customer experience programs. Represent the business or user community and act as liaison between customers and development teams to ensure features deliver the desired customer experience.
You will partner with APS Regulatory to ensure compliance with local, state and federal laws and manage enrollment goals for customer solutions programs such as Safety
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