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Service Scheduler & Customer Experience Lead

Job in Phoenix, Maricopa County, Arizona, 85003, USA
Listing for: Penske
Full Time position
Listed on 2026-08-11
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 42000 - 66000 USD Yearly USD 42000.00 66000.00 YEAR
Job Description & How to Apply Below

Penske Truck Leasing in Phoenix, AZ is seeking a Customer Service Coordinator to schedule preventive maintenance, coordinate outside repairs, and manage the shop work plan. You will balance customer needs with parts availability, technician skills, and safety policies to maximize service levels and productivity, while providing clear updates and handling billing concerns as needed.

Strong communication and organizational skills are essential to coordinate with vendors, keep customers informed,

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