Payroll Specialist

POSITION SUMMARY:

The Payroll Specialist delivers the highest level of quality service to our employees ensuring prompt resolutions. This position receives routine payroll related customer inquiries which range from general to moderate complexity and require limited research to resolve.

PRINCIPLE RESPONSIBILITIES:

* Delivers a high level of customer service and professionalism when responding to payroll inquiries from internal customers.

* Responds timely to payroll questions providing a first call resolution.

* Logs all calls accurately to allow tracking of service inquiries and resolutions.

* Analyzes details of requests provided by internal customers to determine the cause of the issue.

* Investigates submitted requests to provide effective solutions.

* Performs other job-related duties as assigned or apparent.

QUALIFICATIONS:

* Experience with high volume customer service environments.

* Minimum 1 year Payroll Experience

* Intermediate level of MS Excel skills.

* Strong organizational skills and the ability to work in high-volume, fast paced environment with strict deadlines.

* Workday Experience Preferred

This position is a hybrid role based at Republic Service's headquarters in Phoenix, AZ. Hybrid is 4-days per week onsite, and 1-day remote. This position will not be eligible to be fully remote.

Rewarding Compensation and Benefits

Eligible employees can elect to participate in:

* Comprehensive medical benefits coverage, dental plans and vision coverage.

* Health care and dependent care spending accounts.

* Short- and long-term disability.

* Life insurance and accidental death & dismemberment insurance.

* Employee and Family Assistance Program (EAP).

* Employee discount programs.

* Retirement plan with a generous company match.

* Employee Stock Purchase Plan (ESPP).

* Paid Time Off (PTO)

* Benefits:

The statements used herein are intended to describe the general nature and level of the work being performed by an employee in this position, and are not intended to be construed as an exhaustive list of responsibilities, duties and skills required by an incumbent so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the Company.

EEO STATEMENT:

Republic Services is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, relationship or association with a protected veteran (spouses or other family members), genetic information, or any other characteristic protected by applicable law. For any concerns relating to Republic Services' commitment to equal opportunity employment, you may contact the AWARE Line at 1-866-3-AWARE-4.

ABOUT THE COMPANY

Republic Services, Inc. (NYSE: RSG) is a leader in the environmental services industry. We provide customers with the most complete set of products and services, including recycling, waste, special waste, hazardous waste and field services. Our industry-leading commitments to advance circularity and support decarbonization are helping deliver on our vision to partner with customers to create a more sustainable world.

In 2025, Republic's total company revenue was $16.6 billion, and adjusted EBITDA was $5.3 billion. We serve 13 million customers and operate more than 1,000 locations, including collection and transfer stations, recycling and polymer centers, treatment facilities, and landfills.

Although we operate across North America, the collection, recycling, treatment, or disposal of materials is a local business, and the dynamics and opportunities differ in each market we serve. By combining local operational management with standardized business practices, we drive greater operating efficiencies across the company while maintaining day-to-day operational decisions at the local level, closest to the customer.

Our customers, including small businesses, major corporations and municipalities, want a partner with the expertise and capabilities to effectively manage their multiple recycling and waste streams. They choose Republic Services because we are committed to exceeding their expectations and helping them achieve their sustainability goals. Our 42,000 team members understand that it's not just what we do that matters, but how we do it.

Our company values guide our daily actions:

* Safe:
We protect the livelihoods of our colleagues and communities.

* Committed to Serve:
We go above and beyond to exceed our customers' expectations.

* Environmentally Responsible:
We take action to improve our environment.

* Driven:
We deliver results in the right way.

* Human-Centered:
We respect the dignity and unique potential of every person.

We are proud of our high employee engagement score of 86. We have an inclusive and diverse culture where every voice counts. In addition, our team positively impacted 5.1 million people in 2024 through the Republic…