Customer Service Representative II
Job in
Phoenix, Maricopa County, Arizona, 85001, USA
Listed on 2026-08-14
Listing for:
Napa Auto Parts
Full Time
position Listed on 2026-08-14
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Customer Success Management, Bilingual
Job Description & How to Apply Below
Responds to customer inquiries regarding products, provides quotes, and handles order entry;
Places customer orders via telephone, fax, email, electronic methods, or walk in;
Builds customer relationships to drive repeat business by relating to the customer and drive process improvements;
Assists less experienced Customer Service Representatives with addressing customer needs, including locating items and resolving problems;
Expedites backorders and may pull inventory and prepare order for shipment to customer
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