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Sr. Client Service Specialist
Job in
Phoenix, Maricopa County, Arizona, 85003, USA
Listed on 2026-09-12
Listing for:
Insight Global
Full Time
position Listed on 2026-09-12
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support
Job Description & How to Apply Below
Base Pay Range
$45,000.00/yr - $55,000.00/yr
Responsibilities- 2+ years of previous experience supporting large Fortune 100 clients in a leadership role
- Experience investigating and resolving client complaints by identifying root causes, recommending solutions, and ensuring timely follow-up
- Prepare reports and updates for internal leadership and clients as needed
- Support other operational and administrative tasks as assigned
- Monitor and document recurring issues to drive process improvements and enhance client satisfaction
Insight Global is seeking a customer-focused and solutions-driven Sr. Client Service Specialist to support client operations at our clients newly opened 1 million square foot warehouse. As a key liaison between our clients and internal teams, you will play a vital role in ensuring service excellence, resolving issues, and supporting the successful launch and ongoing performance of this high-capacity third-party logistics (3PL) facility.
SeniorityLevel
Mid‑Senior level
Employment TypeFull-time
Job Function- Customer Service
- Consumer Services
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