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Senior Banking Operations & Service Specialist

Job in Phoenix, Maricopa County, Arizona, 85003, USA
Listing for: First Citizens Bank
Full Time position
Listed on 2026-08-24
Job specializations:
  • Customer Service/HelpDesk
    Bank Customer Service, Banking & Finance
Salary/Wage Range or Industry Benchmark: 42000 - 60000 USD Yearly USD 42000.00 60000.00 YEAR
Job Description & How to Apply Below

First Citizens Bank is seeking a detail-oriented Operations Specialist in Phoenix to support bank products and services. You will review processes, handle complex documentation, resolve escalated servicing issues, and help improve workflows while delivering excellent client service.

The role requires a Bachelor's degree or a HS diploma with 4 years of customer service experience, and offers opportunities to lead a small work group and contribute to product and service delivery.

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Position Requirements
10+ Years work experience
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