Mobility Attendant

About Us

One of the reasons why we are the nation’s leading parking management expert is because we recognize that “people” are what makes our company successful. It is this recognition that serves as the foundation and building block for our continued growth and success. Having been in business for over 75+ years, we understand what it means to earn “Every Thank You,” which is treating our clients, partners, guests, and team members with utmost respect and courtesy.

As one of the largest privately held management companies, we have the experience, passion, and the know-how to withstand the test of time and to disrupt the new marketplace with exploding new technologies.

One of the reasons why we are the nation’s leading parking management expert is because we recognize that “people” are what makes our company successful. It is this recognition that serves as the foundation and building block for our continued growth and success. Having been in business for over 75+ years, we understand what it means to earn “Every Thank You,” which is treating our clients, partners, guests, and team members with utmost respect and courtesy.

As one of the largest privately held management companies, we have the experience, passion, and the know-how to withstand the test of time and to disrupt the new marketplace with exploding new technologies.

We have a strong, distinctive culture – a culture that is heavily influenced by a shared vision, style, and values. Our company values are the glue that binds our business, clients, and team members. There are some common traits that contribute to our unique culture. Clear values, caring, loyalty, humility, and a deep commitment to community are just a few of them.

These characteristics often steer our decision-making and define the way we treat our customers, clients, suppliers, and team members. We guard these values and attributes fiercely.

Play a meaningful role in enhancing accessibility, safety, and comfort for travelers at one of the nation’s busiest airports. We are seeking a compassionate and service‑driven Mobility Attendant for the airport’s Sky Train Services. This role is vital to delivering safe, courteous, and reliable mobility assistance to passengers traveling between the Rental Car Center and Terminals 3 and 4 via the PHX Sky Train.

The position directly supports ADA compliance while ensuring a positive and dignified guest experience.

• Ensure passenger safety during all wheelchair assistance activities.
• Adhere strictly to ADA guidelines, airport policies, and safety procedures.
• Maintain situational awareness in high-traffic environments.
• Demonstrate punctuality, reliability, and professional conduct throughout each shift.
• Coordinate effectively with supervisors and airport personnel to ensure timely assistance.

• Communicate clearly and respectfully to understand passenger needs.
• Provide reassurance and clear instructions during transport and boarding.
• Maintain professional interactions with passengers, team members, and airport staff.
• Relay operational updates or concerns to appropriate personnel.

• Foster a welcoming, respectful, and supportive atmosphere for all passengers.
• Demonstrate patience, empathy, and compassion when assisting travelers.
• Contribute positively to team dynamics and collaborative workflows.
• Uphold dignity and respect for individuals requiring mobility support.

• Assist passengers with disabilities or limited mobility to and from Sky Train stations.
• Safely push and maneuver wheelchairs across ramps, platforms, elevators, and boarding areas.
• Support passengers with boarding and exiting the PHX Sky Train.
• Deliver friendly, attentive, and patient customer service at all times.
• Provide assistance with small personal items when necessary.

• Support efficient passenger flow and operational effectiveness.
• Minimize delays by responding promptly to service requests.
• Contribute to overall airport service quality and customer satisfaction metrics.

The ideal candidate will have a strong background in customer service and technology.

• Minimum 1…