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Mortgage Servicing: Client Engagement & Collections Pro
Job in
Phoenix, Maricopa County, Arizona, 85003, USA
Listed on 2026-08-30
Listing for:
Carrington Holding Company
Full Time
position Listed on 2026-08-30
Job specializations:
-
Customer Service/HelpDesk
Call Center / Support, Bank Customer Service, Client Relationship Management, Customer Success Management
Job Description & How to Apply Below
Carrington Mortgage Services, part of The Carrington Companies, seeks a Client Engagement Specialist in Phoenix to manage inbound/outbound homeowner communications. You may bridge responsibilities with Collections, ensuring customer satisfaction.
Responsibilities include resolving issues, documenting interactions, promoting services, and handling delinquent accounts. Educational requirement is high school diploma or GED, with 1–2 years in a call center preferred.
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