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Senior Field Office Customer Service Lead
Job in
Phoenix, Maricopa County, Arizona, 85003, USA
Listed on 2026-09-01
Listing for:
State of Arizona Enterprise Technology (ASET)
Full Time
position Listed on 2026-09-01
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
ADOT is seeking a Customer Service Representative 4 to lead a busy field office in Phoenix, handling high-volume transactions with accuracy and resolving complex customer inquiries. The role includes training new hires and supporting daily operations, with potential backup duties for supervision and vehicle-related tasks.
Must possess knowledge of field office processes, fraud awareness, and strong Excel/Office skills; background in motor vehicle services is preferred.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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