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Account Coordinator k) SaaS — Equity & Growth

Job in Phoenix, Maricopa County, Arizona, 85003, USA
Listing for: Monograph
Full Time position
Listed on 2026-09-09
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 30000 - 33000 USD Yearly USD 30000.00 33000.00 YEAR
Job Description & How to Apply Below
Position: Account Coordinator, 401(k) SaaS — Equity & Growth

Gusto is seeking a customer care professional who thrives on connecting with people and solving problems in real time. You will be the first point of contact for plan sponsors and employers via phone and email, delivering warmth, clarity, and solutions.

You’ll work with Product, Engineering, and Sales to flag trends, improve the customer experience, and help shape the product from the front lines. A calm, proactive mindset and strong communication are essential.

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