Customer Service Specialist
Listed on 2026-09-18
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Customer Service/HelpDesk
Customer Service Rep, Customer Success Management
Customer Service Specialist
Phoenix, Arizona Hybrid Fortune 100 Company, M-F Hours Description
Are you eager to kickstart your career with a nationally recognized insurance company that offers incredible growth opportunities? Join our team—a company consistently recognized among the "Best Employers"—as a Customer Service Specialist. If you're driven, possess excellent communication skills, and have a passion for helping others, this role is your pathway to success.
With a collaborative work culture and a convenient Monday-through-Friday schedule, this position is an excellent entry point into a thriving organization. Plus, our renowned training program ensures you'll receive all the support and knowledge needed to excel. No prior insurance experience is required and No sales involved!
This is a hybrid working model – 2 days in the Scottsdale office, 3 days from home. All equipment will be supplied!
Key Responsibilities
- Deliver exceptional customer service while building strong relationships with customers across the U.S
- Assist customers with a variety of complex inquiries, including financial and general insurance-related questions.
- Guide customers in making informed decisions to meet their financial needs.
- Contribute to team success by participating in daily team meetings and fostering a spirit of cooperation.
Requirements
Education and Experience – Customer Service Specialist- Associates degree highly preferred.
- Customer Service Experience: 1-2 years preferred in customer service
- No Licensing Needed: No prior licensing or insurance experience required.
- Career Ambition: A strong desire to build and advance your career.
Benefits & Pay
Comprehensive Benefits: Medical, Dental, and Life Insurance benefits
- Rapid Advancement: Opportunities for pay increases within your first year
- Pay: $19/hour starting out
- Paid Training: Enjoy 4 weeks of paid training
- Stable Schedule: Full-time, set schedule Monday to Friday, between the hours of 8:00 am to 8:00 pm AZ time
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