On Call Box Office Attendant

Madison Elementary School District, Madison Center For the Arts – Phoenix, Arizona

ON CALL BOX OFFICE ATTENDANT

The Box Office Attendant is an outgoing, detail‑oriented individual responsible for day‑to‑day box office duties and responsibilities.

• High school diploma or equivalent.
• Possess or ability to obtain a fingerprint clearance card.
• Ability to communicate effectively in English with individuals and groups both verbally and in writing.
• Ability to relate to public, staff and students in a positive manner.
• Ability to demonstrate outstanding customer service/sales skills.
• Ability to demonstrate excellent attention to detail and organizational skills.
• Ability to work independently and as a team.
• Ability to listen to concerns and resolve problems creatively.
• Excellent computer skills (Excel, Word, Outlook).
• Audience View experience (preferred).
• Prior experience handling cash and balancing a till.
• Ability to work efficiently with little or no supervision.

• Assist customers with purchase of tickets over the internet, telephone and in person.
• Operate ticketing system and follow box office procedures.
• Present a positive and welcoming first impression to customers.
• Provide customers with expedient responses to requests and issues, using a broad, precise knowledge of the Madison Center for the Arts performances, policies, and services.
• Provide quality customer service by responding in a timely manner to walk‑in customers, phone calls, or e‑mail.
• Meet the obligations of the position by completing other duties as assigned.
• Prepare box office reports as required for the Box Office Manager.
• Reconcile cash sales at the beginning and end of shifts.
• Demonstrate discretion and professional behavior handling confidential information.
• Uphold Madison Center for the Arts policies and procedures and represent Madison Center for the Arts and Madison School District in a professional and welcoming manner at all times.

NOTE:

Applicants may be required to have daytime availability. This position is an on‑call position.

• Job : 3498236
• Final date to receive applications: Posted until filled
• Re‑Posted: Nov 13, 2025 7:00 AM (UTC)
• Position Type: Substitute
• Salary: $18 Per Hour
• Job Categories: Athletics & Activities >
  Theater Production

• Citizenship, residency or work visa required.

• Ariana Hubbard
• Madison Center For the Arts
• Email: ahubbard