Customer Service Representative
Listed on 2026-09-22
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, HelpDesk/Support
Insight Global is hiring for Customer Service Representative/Retiree Advocates to join a client leading in Care Navigation and advocacy, dedicated to improving outcomes and satisfaction for group plan sponsors and their members. You’ll work alongside colleagues who are experts in the group retiree healthcare market, Medicare health benefits for individuals, health navigation and advocacy services, and who truly care about making a difference in the industry and in members’ lives.
You will provide High Level Customer Service to all Participating Members answering phone calls to assist members with any issues/concerns.
- 1+ Year of Customer Service Experience
- High School Diploma or Equivalent
- Strong and patient communicator who is able to empathize with customers
- Life and Health License
- Healthcare advocate or specialist experience
- AHIP Training and Certificate
We may use artificial intelligence tools to assist with the screening, assessment, or selection of potential applicants for this position.
Vacancy:
This posting is for a currently vacant role, and the successful candidate will be hired into an existing open position.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).