Recreation Assistant; Community Commons

Recreation Assistant

As a Recreation Assistant (NF-0189-02) at the Luke AFB Community Commons, typical duties include:

1. Program Support & Customer Care

• Greets facility patrons, visitors, and active-duty members; answers telephone inquiries; provides information regarding base services, programs, room rentals, and upcoming community events.
• Conducts facility tours, informs patrons of facility policies and standards, and courteously enforces facility rules.
• Assists with setup, staging, decorating, and tear-down for recurring and special programs, including single Airman initiatives, family events, seasonal celebrations, retirement activities, tournaments, classes, and private organization gatherings.
• Recommends new programming ideas, game tournaments, and social events based on patron feedback and emerging recreational interests.
• Decorates facility spaces according to seasonal themes, holidays, and promotional campaigns.

2. Equipment, Facility Operations & Safety

• Oversees the issuance, checkout, receipt, and sanitation of recreation equipment, game consoles, board games, and audio/visual gear.
• Verifies authorized patron status and maintains accountability logs for all borrowed items.
• Performs routine inspections and basic maintenance of recreational gear, report damaged or broken equipment, and logs repair needs following standard operating procedures.
• Assists in maintaining clean, orderly, and sanitary common areas, activity spaces, and the Blitz Lounge in compliance with installation public health codes and safety standards.
• Completes physical monthly inventory counts of supplies, rental property, and retail stock.

3. Cashiering & Administrative Procedures

• Operates Point of Sale (POS) terminals and NAF automated systems (such as NAFDIS/NAF-T systems, TMX timekeeping, and cashier reporting systems).
• Collects fees, room deposits, and rental payments; makes correct change, issues receipts, and safeguards assigned cash funds.
• Prepares daily cashier settlement sheets, reconciles register tapes against physical currency, and compiles end-of-day bank deposit documentation.
• Assists in tracking facility schedules, entering room reservations, and updating promotional calendars and digital signage.