Student Finance Representative Job Phoenix area,Arizona USA,Customer Service/HelpDesk

The Refrigeration School
The Refrigeration School
4210 E Washington St
Phoenix, AZ 85034, USA

Student Finance Representative – Help Students Fund Their Future

Are you passionate about helping people take the first step toward a better life? As a Student Finance Representative, you’ll be the guide who helps students understand their financial aid options and start their journey in skilled trades education.

What You’ll Do:

Interview and advise students and families on financial aid programs
Walk applicants through FAFSA, aid applications, and eligibility
Review and award aid in compliance with federal, state, and school policies
Provide friendly, knowledgeable support in person, by phone, and online
Stay up to date on regulations and partner closely with Admissions
Deliver top-notch service and be a key part of each student’s success story
Attend and celebrate student achievements at graduation ceremonies

What You Need:

2+ years in financial aid, customer service, or a related field
Strong communication, organization, and people skills
A positive attitude and a passion for student success

Why You’ll Love It:

Medical, dental, vision (free options available)
12 paid holidays + your birthday off
Headspace, wellness programs, pet insurance, and more

Our Core Values:

We are Challenging and Fun, Creating an Incredible Work Environment, full of Genuine People, and always a Force For Good.

Qualifications Skills Required Communication Skills

Some Knowledge

Data Accuracy

Some Knowledge

Preferred FAFSA EXP

Some Knowledge

Title IV

Some Knowledge

Behaviors

Motivations

Education Required

High School or better.

Preferred

Associates or better in Finance or related field.

Experience Required

1–2 years of experience in customer service, financial services, education/student services, banking, billing, insurance, administrative support, or another related field.

Licenses & Certifications

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.