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Customer Experience Supervisor - AI-Driven Support Leader

Job in Phoenix, Maricopa County, Arizona, 85003, USA
Listing for: Novanta Corporation
Full Time position
Listed on 2026-10-02
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management
  • Management
Salary/Wage Range or Industry Benchmark: 55000 - 82000 USD Yearly USD 55000.00 82000.00 YEAR
Job Description & How to Apply Below

Novanta Corporation is seeking a Customer Experience Supervisor to lead a team of Customer Care Representatives supporting life sciences, medical, imaging, and automation applications. You will drive engagement, accountability, and continuous improvement while ensuring responsive, solutions-focused service across the customer lifecycle.

Working with Sales, Operations, Engineering, and Supply Chain, you will optimize order management, issue resolution, and service quality, leveraging AI-enabled

The following role is for a Customer Experience Supervisor - AI-Driven Support Leader with Novanta Corporation.

Please review the full job details above before applying.

If your experience matches this role, we encourage you to apply.

All applications are reviewed carefully by our team.

This is a Full Time role.

The position is based in United States.

This opportunity is part of our work in Marketing & Media, Management & Operations.

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