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Customer Success Lead - Build Vertical

Job in Phoenix, Maricopa County, Arizona, 85003, USA
Listing for: Springworks
Full Time position
Listed on 2026-10-04
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, Client Relationship Management
Salary/Wage Range or Industry Benchmark: 75000 - 120000 USD Yearly USD 75000.00 120000.00 YEAR
Job Description & How to Apply Below
Position: Customer Success Lead - Build a New Vertical

Springworks is launching a new Customer Success vertical in the United States. We seek a proactive, customer-focused specialist to own onboarding, retention, and expansion strategies, working with Sales to convert opportunities and shape scalable CS processes.

You’ll build the first CS operating model, define customer journeys, health scoring, and renewal processes while partnering with Product, Operations, and Support to deliver measurable value to our customers.

This role, Customer Success Lead
- Build a New Vertical at Springworks, could be your next opportunity.

This is a strong position to take on the Customer Success Lead
- Build a New Vertical role at Springworks.

As a Customer Success Lead
- Build a New Vertical, you will play an important part at Springworks in United States.

We invite applications for the Customer Success Lead
- Build a New Vertical position located in United States.

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