Dental insurance coordinator

About Our Practice:

At Central Valley Dentistry & Implants we are a patient-focused, modern dental office committed to delivering exceptional care and a smooth, welcoming experience from start to finish. We’re currently looking for an organized, friendly, and detail-oriented Dental Insurance Coordinator to join our team and help support our front office operations.

As our Dental Insurance Coordinator, you will play a key role in ensuring accurate insurance verification, claim submission, and follow-up—helping patients understand their benefits while keeping accounts clean and organized.

• Verify dental insurance eligibility and benefits prior to appointments
• Follow up on outstanding claims, denials, and requests for additional information
• Post insurance payments and adjustments correctly
• Coordinate pre-authorizations and predeterminations
• Communicate with patients regarding coverage, deductibles, co-insurance, and estimated out-of-pocket costs
• Work closely with the front desk and clinical team to ensure accurate treatment estimates
• Maintain accurate documentation in the patient record
• Support general front office tasks as needed (phone calls, scheduling support, etc.)
• Confirming appointments & full appointment review

• 1+ year experience in a dental office preferred (insurance experience strongly preferred)
• Knowledge of dental insurance plans (PPO & HMO plans)
• Familiarity with Dentrix dental software is a plus
• Strong attention to detail and ability to stay organized
• Professional communication skills (phone + in-person)
• Ability to multitask in a fast-paced environment
• Friendly, team-oriented attitude

• Supportive, positive office culture
• Stable full-time position
• Opportunities for growth
• Competitive pay based on experience
• 401k option / paid time off / bonuses