Dental Office Manager

Company Overview

Children’s Dental Land & Kid’s Dental Specialists is a bilingual (English,Español) pediatric dental clinic serving infants, kids, teens, adolescents, and special needs children. It currently operates in two locations.

• A non-smoking and drug free environment.

Purpose:

The Office Manager is responsible for the day‑to‑day functions of the dental office and for managing all non‑licensed staff.

• Ensure the office delivers quality and compassionate dental care to every patient.
• Maintain adequate staffing levels by interviewing, screening, and selecting applicants to meet patient schedule needs.
• Promote employee satisfaction and retention through communication, rewards/recognition, teamwork, and effective employee relations practices.
• Identify training needs and establish initiatives to meet company and individual objectives, ensuring staff development.
• Achieve office financial performance targets such as revenue and first‑time billing approval rates.
• Maintain operational readiness, appearance, and presentation of the office.
• Partner with Community Relations Specialist to drive local marketing efforts through community affairs and events, including school screenings and board member meetings, to promote a positive image of the practice.
• Hold staff to the highest integrity by adhering to all government regulations and company standards.

Assume additional responsibilities and perform special projects as needed or directed.

Bachelor’s degree with a minimum of three years of management experience with 15 or more employees, or an equivalent combination of education and experience.

• Love working with children.
• Compassion and high level of service for patients, parents, and staff.
• Integrity, always doing the right thing.
• Team building, organizational, and staff development skills.
• Strong interpersonal and communication skills.
• Well‑developed analytical and problem‑solving abilities.
• Ability to read and interpret reports, write reports, and compose business correspondence.
• Organize work, engage in a variety of tasks simultaneously, and consistently meet deadlines.
• High degree of initiative, accountability, and independent judgment.
• Professional manner and appearance at all times.

• Management experience in healthcare.
• Experience with commercial insurance or Medicaid billing.
• Experience training staff.
• Experience with employee relations and performance management practices.

The successful candidate will be required to complete a pre‑employment screening consisting of a Criminal Record Check, Drug Test, and Degree Verification.

Children’s Dental Land & Kids Dental Specialists is an Equal Opportunity Employer.