Dental Office Manager

Job Title:

Full-Time Dental Office Manager

Location:

Phoenix, AZ - Arcadia District
Address: 4726

E. Thomas Road, Phoenix, AZ 85018
Compensation: ~$30/hour – based on experience

Schedule:

Monday - Friday

Step into a well-established practice and help run it at its best.

All Smiles Dental Care is looking for an organized, people-first Office Manager to lead the day-to-day operations of a busy, patient-focused general and cosmetic dental practice in the heart of the Arcadia District.

With 40 years of combined clinical experience behind our team and a loyal patient base spanning South Scottsdale, Ingleside, and Osborn, this is a practice with deep community roots and room to keep growing.

You’ll oversee scheduling, patient flow, insurance and billing coordination, and team operations — working closely with our staff to keep the practice running smoothly and every patient's experience feeling warm and personal.

• A supportive team environment that values growth, integrity, and efficiency.
• The chance to truly own the numbers that drive our success.
• We believe success comes from both happy patients and healthy KPIs. You'll play a key role in helping us excel at the metrics that matter most — over-the-counter collections, reappointment rates, minimizing cancellations, treatment plan acceptance, and new patient growth.

• Lead the front office team to deliver a seamless, warm, and professional patient experience.
• Monitor and manage key performance indicators daily, taking action to address gaps.
• Coach team members on best practices for scheduling, collections, and patient follow-up.
• Partner with clinical staff to ensure optimal patient flow and care quality.
• Proactively re-engage past-due patients and activate pending treatment plans.

• Previous dental office management experience with a proven track record of meeting performance goals.
• Strong leadership skills with the ability to motivate and hold your team accountable.
• Excellent communication, organization, and problem-solving abilities.
• Tech-savvy with practice management software (knowledge of [software name] a plus).
• A patient-first mindset paired with a business-oriented approach.

Employees regularly scheduled for 30+ hours/week are eligible for a full benefits package:

• Medical, Dental & Vision — coverage that takes care of you the way you take care of our patients
• 401(k) with 4% match — because your future deserves a plan too
• Paid Time Off & 7 Paid Holidays — recharge and come back ready
• Employee Assistance Program — free, confidential counseling and support whenever you need it
• Voluntary Benefits — pet insurance, identity theft protection, and more
• All PPE Provided — a safe, compliant workplace, no exceptions
• Continuing Education — we invest in your growth, not just your role