Dental Office Manager

Job Title: Full-Time Dental Office Manager

Location: Phoenix, AZ
- Arcadia District

Address: 4726

E. Thomas Road, Phoenix, AZ 85018

Compensation: $30/hour - based on experience

Schedule: Monday
- Friday

Step into a well-established practice and help run it at its best.

All Smiles Dental Care is looking for an organized, people-first Office Manager to lead the day-to-day operations of a busy, patient-focused general and cosmetic dental practice in the heart of the Arcadia District.

With 40 years of combined clinical experience behind our team and a loyal patient base spanning South Scottsdale, Ingleside, and Osborn, this is a practice with deep community roots and room to keep growing.

You will oversee scheduling, patient flow, insurance and billing coordination, and team operations - working closely with our staff to keep the practice running smoothly and every patient's experience feeling warm and personal.

• A supportive team environment that values growth, integrity, and efficiency
• The chance to truly own the numbers that drive our success
• We believe success comes from both happy patients and healthy KPIs. You'll play a key role in helping us excel at the metrics that matter most - over-the-counter collections, reappointment rates, minimizing cancellations, treatment plan acceptance, and new patient growth

• Lead the front office team to deliver a seamless, warm, and professional patient experience
• Monitor and manage key performance indicators daily, taking action to address gaps
• Coach team members on best practices for scheduling, collections, and patient follow-up
• Partner with clinical staff to ensure optimal patient flow and care quality
• Proactively re-engage past-due patients and activate pending treatment plans

• Previous dental office management experience with a proven track record of meeting performance goals
• Strong leadership skills with the ability to motivate and hold your team accountable
• Excellent communication, organization, and problem-solving abilities
• Tech-savvy with practice management software (knowledge of [software name] a plus)
• A patient-first mindset paired with a business-oriented approach

Employees regularly scheduled for 30+ hours/week are eligible for a full benefits package:

• Medical, Dental & Vision - coverage that takes care of you the way you take care of our patients
• 401(k) with 4% match - because your future deserves a plan too
• Paid Time Off & 7 Paid Holidays - recharge and come back ready
• Employee Assistance Program - free, confidential counseling and support whenever you need it
• Voluntary Benefits - pet insurance, identity theft protection, and more
• All PPE Provided - a safe, compliant workplace, no exceptions
• Continuing Education - we invest in your growth, not just your role