Quality Improvement Advisor

Job Code: QIADVSR

Reports To:

Manager, Data Quality
Base

Location:

AZ or CO

Work Status:
Virtual Office

Minimum Starting Monthly Range: $6,458

Hiring Range (Monthly Pay): $6,458 - $7,750

Full-time / Part-time Full-time

Exempt / Non-Exempt Exempt

Risk Designation:
Extremely High

Summary The Quality Improvement Advisor will be responsible for a variety of tasks related to various state and federal grants as well as HIE offerings  Quality Improvement Advisor will be a liaison with community partners to achieve grant deliverables, participant goals and/or organizational goals. The Quality Improvement Advisor will be an expert in quality improvement methodologies and best practices. This position will work collaboratively with different groups within Contexture as part of the program team.

This position is based in Phoenix Arizona;
Denver Colorado; or Grand Junction, Colorado and requires local residency in one of these base locations. Our strategic flexibility allows for local work from home opportunities.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Consults in person and virtually with participants, long-term care facilities and hospitals to support quality improvement efforts.
• Prep for, schedule and facilitate quality improvement (QI) meetings with participants and hospitals including leading QI techniques such as process mapping, fishbone diagrams and PDSAs.
• Plan, schedule and estimate grant deliverables for assigned participants.
• EHR vendor support including EHR vendor communication, mapping and workflow support.
• Assist participants with EHR selection, adoption, and migration.
• Assist participants with EHR data validation and workflows including clinical quality measures, registry reports and MIPS reports.
• Assist participants in adopting alternative visits, including telehealth and patient portal communication.
• Assist participants in adopting Health Information Exchange products.
• Conduct analysis of EHR data quality and provide targeted technical assistance to participants, supporting continuous improvement efforts and ensuring data accuracy and completeness.
• Supports participants with resources for documentation and billing, guide participants on workflow redesign, effective use of EHRs and integrating technology.
• May serve as a product owner or scrum master.
• Guide participants on budgeting for value-based contracts.
• Proactively identify business development opportunities with participants. Builds and maintains positive relationships with participants.
• Maintain expertise in the ever-changing healthcare landscape, including value-based payment models. Have an in-depth understanding of EHRs and best practices of EHR utilization.
• Stay informed on evolving legislation and reporting requirements for participants and EHR vendors.
• Attend and participate in learning collaboratives and webinars in relation to all grants.
• Work collaboratively with community partners.
• Collaborates with all Contexture operations and technical teams to identify and support participants within all managed programs, including achieving data quality standards.
• Performs other related duties as assigned.

• Experience working with clinicians and hospitals on quality improvement efforts and EHR workflows.
• Proven customer service skills.
• Outstanding attention to detail.
• Excellent organizational skills.
• Experience working with EHRs and EHR vendors.
  • Experience with facilitating issue resolution between participants and EHR vendor a plus.
• Excellent communication, facilitation, and organizational skills.
• Strong process orientation, problem solving and troubleshooting skills and a firm commitment to quality.
• Project management experience, including experience with agile sprint methodologies and project management software.
• Clinical health care experience in either an ambulatory or inpatient setting is desirable
• Experience working with Salesforce a plus.
• Proficiency in a Windows environment, including MS Office suite with intermediate Excel skills.
• Commitment to Contexture mission and strategic direction.
• Strong sense of personal responsibility in achieving the organization’s goals in a team environment.
• Team player – able to excel in structured and…