Tutoring Supervisor

Grand Canyon University! One of Arizona’s leading institutions of higher learning.

Located in the Valley of Sun in the heart of Phoenix, Arizona, GCU is a regionally accredited, private, nondenominational Christian University.

Do you want to be part of a university with a teaching-focused mission? Do you have a passion for working with students and providing learning support to further enhance academic success and scholarship? We are looking for tutoring staff to contribute to a team that provides tutoring services to enhance the student learning experience.

Phoenix metro area in-person position with a five day, 8-hour per day schedule:
Sunday-Thursday, 10:30am-7pm.

• Oversee the daily operations of the Academic Centers for Excellence (ACE) tutoring locations, ensuring efficient and effective delivery of tutoring services.
• Schedule peer tutors based on student demand and tutor availability.
• Monitor and evaluate tutor performance and provide ongoing training and support to ensure quality tutoring.
• Develop and maintain tutoring resources, including training materials and online content to support tutor activities and enhance student learning.
• Work closely with students to understand their academic needs and adjust tutoring services accordingly.
• Promote the Academic Centers for Excellence (ACE) to increase student engagement.
• Maintain accurate records of tutoring sessions, attendance, and tutor performance.
• Analyze data to assess tutoring services and implement improvements.
• Collaborate with the academic support services staff and other academic departments to align tutoring services with institutional goals.
• Participate in meetings and professional development activities.
• Provide prompt and friendly service to students, faculty, and staff and assist in difficult service interactions.
• Provide a positive example to students and student workers by supporting the University’s Doctrinal Statement, Ethical Position Statement, and Mission of Grand Canyon University.
• Position requires evening and weekend hours.
• Responsible for supervisory activities for student workers.

• Bachelor’s degree from a regionally accredited college or university
• Previous tutoring experience preferred.
• Experience and demonstrated skill in supervision and hiring preferred.
• Strong analytical and problem‑solving skills, as well as excellent oral and written communication skills
• Ability to assist others in the use of personal computers.
• Ability to effectively communicate and foster a cooperative work environment.
• Ability to be proactive and flexible.
• Demonstrated ability to work effectively with diverse student populations.
• Must pass pre-employment background investigations

• Exceptional workplace benefits including medical, dental, vision, life and disability insurance, flexible spending accounts, a 401K savings plan
• Generous time off plan and 11 paid holidays
• Paid time off to volunteer in the community or at GCU sponsored events
• Free covered parking
• We also offer full‑time employees, their spouses, and dependent children an Education Tuition Discount Program