Student Services Technician

Job Overview

The Student Services Technician is a key member of the Student Engagement and Recruitment Team (SERT) and plays a vital role in supporting the college’s strategic enrollment goals. The candidate will work with the director, site coordinators, and success coaches to support the admissions and enrollment of dual‑enrollment students. Admission and registration of students is primarily in‑person with partnering high schools located across the valley during the school day.

School hours run from 7‑4 pm and require travel time; some phone or hybrid work could be available.

• 90% – provides admissions and enrollment support of dual enrollment students (high school students taking college courses) utilizing the Student Information System.
• 10% – other Early College support activities as assigned, which may include outreach and customer service provided to students by text, phone, or email.

• Tentative start date will be dependent upon interviews conducted, onboarding completed, and the state agency issuing a PO.
• Local candidates only: resumes must specify current location; candidates who do not state their location will not be considered. Candidates must be available for in‑person interviews within one week of the posting close date and able to start within two weeks of an offer.
• One year or more working in secondary or high education.
• Demonstrated experience working with students.
• Customer service experience with use of technology.
• Good to have experience using a student information system to complete processes.

• Clerical/admin office support.
• Customer service.