Senior Training Coordinator, Instructional Designer

Responsibilities

• Lead the design, development, and implementation of advanced training programs, ensuring they meet the evolving needs of customer users and mission objectives.
• Manage the end-to-end training process, from needs analysis and content development to delivery, assessment, and continuous improvement.
• Create and deliver customized training materials such as CONUS and OCONUS instructor‑led courses, e‑learning modules, job aids, and user documentation, ensuring content is accurate, engaging, and aligned with the customer’s geospatial intelligence tools.
• Act as a subject matter expert in instructional design methodologies, applying adult learning principles and best practices to create effective learning experiences.
• Coordinate training schedules, logistics, and resources to support both in‑person and virtual training sessions for customer personnel.
• Partner closely with customer mission stakeholders, technical teams, and SMEs to identify user requirements and define clear, measurable learning objectives for training programs.
• Evaluate and assess training effectiveness through feedback, testing, and performance metrics to drive continuous improvement of training initiatives.
• Provide recommendations on technology tools, learning management systems (LMS), and virtual learning platforms to enhance training delivery and tracking.
• Ensure compliance with customer policies and procedures related to training, documentation, and security.
• Stay current on industry trends in instructional design and geospatial intelligence technologies, leveraging emerging tools and techniques to enhance training effectiveness.
• Support the development and implementation of train‑the‑trainer programs to build internal capacity and ensure sustainable training efforts.
• Monitor and report on key training metrics, including participant engagement, completion rates, and knowledge retention.
• Gather and identify lessons learned and user feedback for continuous training improvement. Additionally implement feedback loops with the software development team for software improvements.

• US citizenship is required per contract.
• Bachelor’s degree in Instructional Design, Education, Training & Development, or related field and 8‑12 years of prior relevant experience, or Master’s with 6‑10 years of prior relevant experience.
• 8+ years of experience in training coordination, instructional design, or related fields, with a focus on GEOINT or similar technical environments.
• Proven expertise in designing and developing training programs using instructional design methodologies.
• Extensive experience with e‑learning development tools such as Adobe Captivate or similar platforms.
• Strong knowledge of learning management systems (LMS) and virtual training platforms (e.g., Zoom, Web Ex, MS Teams).
• Familiarity with GEOINT systems (e.g., ArcGIS, Google Earth, customer tools) and an understanding of how they support customer missions.
• Experience in leading training initiatives and managing complex training projects within a dynamic, technical environment.
• Excellent communication skills, with the ability to create clear, concise, and engaging training content.

Demonstrates expertise in instructional design methodologies and training program development, with a strong focus on geospatial intelligence tools and adult learning principles. Capable of managing complex training initiatives and utilizing technology tools to enhance training delivery and effectiveness.