Student Services Specialist Sr; Student Life

Overview

Student Services Specialist Sr (Student Life) — Phoenix College. Job .

Location:

Phoenix College. Full Time. Regular. Salary: $20.61 - $26.80/hourly, DOE. Grade: 111.

Work Schedule:

Monday – Friday, 8:00 AM – 6:00 PM; some evenings and weekends may be required. Summer

Hours:

Monday – Thursday, 7:00 AM – 6:00 PM. Work Calendar: 12 Months.

The Maricopa County Community College District is one of the largest community college systems in the nation. Home to 10 individually accredited colleges and 31 satellite locations, MCCCD serves students across the Valley. Our vision focuses on creating excellence in education for a better world. We are committed to supporting students and building community, with a broad impact on local workforce development.

Join us in making a real difference in the lives of over 140,000 college students each year.

Situated in central Phoenix, Phoenix College (PC) welcomes its inaugural class of students in 1920. PC is a comprehensive community college with more than 17,000 students and more than 150 degree and certificate programs, including two bachelor s degrees. PC is designated Hispanic Serving Institution (HSI) and is nationally recognized with the Seal of Excelencia.

Maricopa County Community College District (MCCCD) offers a competitive benefits program supporting employees and families. Explore the range of benefits and perks available to eligible employees, including:

• Nationwide Medical, Dental, and Vision Coverage
• Paid Time Off:
  Vacation, Sick Leave, Personal Time
• 20 Paid Holidays
• Company-paid Life Insurance, AD&D, Short-Term Disability; option to purchase supplemental coverage
• ASRS Pension, with Long Term Disability and Retiree Health Insurance with employer contributions
• Optional Retirement Plans: 403(b), 457(b), Roth 403(b), Roth 457(b)
• Tuition Reimbursement for employees and dependents
• Annual Professional Development Funding
• Flexible Work Schedules

• Employee Health & Wellness Programs:
  Wellness Workshops, Monthly Calendar and Newsletter
• EAP, Sight-On-Site Eye Care, Mobile Mammography
• Pre-Retirement Planning Events
• Eligibility for Public Service Loan Forgiveness (PSLF) where applicable

Join Phoenix College in advancing the Learning College philosophy by serving as a key leader within the Office of Student Life & Leadership. The Student Services Specialist Sr provides program coordination and technical expertise to drive campus-wide initiatives that inspire student engagement, cultivate leadership development, and promote a welcoming, student-centered campus culture. Reporting to the Manager of Student Life and Leadership, this position oversees daily operations of the Student Union, streamlines office workflows, and trains and supervises front desk staff to ensure exceptional service.

This role connects student organizations, faculty, and community partners to bring innovative programs and collaborative opportunities to life.

• 40% - Student Union Operations, Supervision, & Training: Provide day-to-day operational oversight of the Student Union, supervise front desk staff and student employees, develop and assess training programs on customer service, safety, and institutional procedures. Coordinate front desk coverage, establish service standards, and manage space reservations in collaboration with campus partners. Provide leadership and performance feedback to front desk staff to support student engagement and success.
• 35% - Program Coordination & Student Leadership Development: Lead planning, implementation, and evaluation of campus and district-wide initiatives (e.g., PC United, Catalyst, Leader Shape), and student clubs. Collaborate with administration, faculty, staff, and vendors to design inclusive, culturally relevant programming that supports student learning and leadership development.
• 20% - Student Advisement & Support: Provide high-level advising and referrals to students involved in clubs and leadership programs. Serve as a subject matter expert on MCCCD policies and procedures, including travel, budgeting, purchasing, and student conduct to ensure compliance and risk management.
• 5% -…