Learning & Development Manager

• Location 23751 N. 23rd Avenue,Phoenix, AZ, 85085,United States
• Job Category Office
• Employee Type FT - Exempt
• Manage Others Yes

Description

• Own the enterprise learning strategy and multi-year roadmap for Suntec U, aligning it to business goals, workforce needs, and the Leadership Excellence Formula.
• Serve as a trusted advisor to senior leaders on talent and capability development, shaping how Suntec grows its people from the field up.
• Translate business priorities into learning investments, and measure Suntec U's impact on performance, retention, and internal advancement.

• Partner with department leaders and stakeholders to assess learning needs, shape content and curriculum, and align training initiatives to the organization's goals.
• Develop and execute the Suntec U curriculum, integrating the core elements of workforce development to support career advancement and skill growth.

• Deliver a blended learning model that combines instructor-led training, virtual sessions, and self-paced e-learning to improve access for a distributed workforce.
• Oversee the development of training materials, keeping content accurate, current, and effective for a field-based workforce.

• Own the e-learning function, including the development, production, and deployment of e-learning courses and digital content, with consistent quality across all online learning.
• Manage the Learning Management System (LMS), maintaining an organized library of training materials and clear records of participant progress.

• Establish metrics to evaluate program effectiveness and adjust based on participant feedback and performance data.
• Stay current on industry developments and education trends and keep Suntec U aligned to how the field actually works.
• Build and maintain partnerships with external educational institutions and organizations to broaden learning opportunities.

• Suntec U Facilitator: delivers instructor-led and virtual training across the enterprise, and keeps program content current and consistent in the field.
• E-Learning Creator & LMS Administrator: develops e-learning content and administers the LMS, maintaining course quality, access, and completion records.

• Minimum 7 years of experience in learning and development, organizational development, or a related field.
• Demonstrated ability to develop and implement large-scale training programs.
• Strong knowledge of adult learning principles, instructional design, and training methodologies.
• Exceptional leadership, communication, and collaboration skills.
• Ability to work effectively across all levels of the organization, from field crews to senior executives.
• Proven project management skills, with the ability to manage multiple projects at once.
• Experience with learning management systems and e-learning platforms.
• Hands-on experience with an HRIS platform (UKG or similar).
• Willingness to travel 25% of the time.
• Bachelor's degree in Business, Education, Organizational Development, or related experience.
• Experience in the construction industry (preferred).

The Learning and Development Manager owns the strategy, build, and oversight of Suntec University (Suntec U), the enterprise's internal learning function. This role translates business and workforce needs into a multi-year learning roadmap, leads the Suntec U team that delivers it, and serves as a highly influential partner to leadership on how Suntec develops its people. The right candidate is a strategic, hands-on leader who connects learning directly to safety, performance, and career growth, and who sets the standard for capability development across a distributed, field-based workforce