Wheelchair Repair Technician

Job Location

760 East McDowell Road, Phoenix, Arizona

Full-Time/Regular

Numotion, the nation's leading provider of Complex Rehabilitation Technology, is seeking a dedicated Service Technician to join our team. This role is pivotal in building individually configured, medically necessary mobility products and services that enhance the lives of people with disabilities. As a Service Technician
, you will be at the heart of our operations, ensuring that our customers receive the highest quality equipment tailored to their unique needs.

Pay Range
: $21.10/HR to $28.00/HR. Compensation decisions are dependent on the facts and circumstances of each case. The specific compensation offered to a candidate may be influenced by a variety of factors including skills, qualifications, experience and location.

• Diagnose and Repair Equipment: Identify issues, obtain quotes, and repair equipment both in the shop and in the field.
• Maintain Stock Equipment: Keep rental and stock equipment clean, organized, and in reliable working order for customer use.
• Work Environment Maintenance: Ensure a clean, organized, and safe work environment in the shop/warehouse at all times.
• Delivery Vehicle Maintenance: Maintain delivery vehicles to ensure they are in safe operating condition, keeping them clean and organized.
• Parts Management: Receive, store, and ship parts for equipment, ensuring accurate inventory tracking.
• Accurate Documentation: Complete documentation in a thorough and timely manner, including obtaining necessary signatures and submitting reports.
• Customer
  
  Education:
  
  Educate customers and caregivers on proper use, care, and safety of the equipment to enhance longevity and user safety.
• Equipment Fitting & Adjustments: Perform minor fittings and adjustments to ensure that the equipment is customized and comfortable for each user.
• Safety Compliance: Follow all safety procedures and regulations to ensure a safe work environment.
• Training & Development: Participate in required in-service training to stay updated with the latest industry practices and product knowledge.

• Education: High School diploma or GED required or Minimum one year of related experience.
• Experience: Minimum of two years of relevant mechanical experience. Experience with medical equipment is preferred.
• Technical
  
  Skills:
  
  Proficiency with hand and power tools for equipment repair.
• Computer
  
  Skills:
  
  Basic knowledge of Word Processing, Email, and Internet for completing documentation and communication.
• Problem-Solving: Ability to quickly assess situations and make sound decisions to resolve equipment issues.
• Driving: Valid State Driver’s License with a satisfactory driving record, as this role may involve traveling to various locations.

• Previous Experience with Wheelchair Repair or Medical Equipment: Hands-on experience with mobility equipment is highly desirable.
• Efficiency in a Fast-Paced Environment: Ability to manage multiple tasks while maintaining attention to detail.

• Lifting: Ability to lift up to 50 lbs and pull/push equipment weighing over 100 lbs as necessary.
• Physical Endurance: Prolonged periods of standing, bending, and kneeling are required.
• Fine Dexterity: Strong manual dexterity is needed for equipment manipulation and repairs.
• Weather Conditions: Ability to work in inclement weather conditions, especially during field operations.
• Overtime: Ability to work overtime when required, based on business needs.

• Medical, dental, and vision insurance.
• 401(k) with employer match.
• Short- and long-term disability insurance.
• Life insurance.
• Employee training and development programs.

Numotion is proud to be an equal opportunity employer. We are dedicated to creating a diverse and inclusive workplace where everyone is treated with respect and dignity. All candidates must pass a drug test as part of the hiring process.

If you are passionate about delivering life-changing mobility solutions and providing exceptional customer service, apply today to join the Numotion team!