Field Service Technician - Phoenix AZ

Your responsibilities and tasks

GEA Group, founded in Germany in 1881, is a global leader in engineering solutions, serving industries such as food and beverage, pharma, dairy, and more. With over 18,000 employees worldwide and a strong U.S. presence since 1929, GEA combines the heritage of a well-established company with the innovation of a forward-thinking industry leader. At GEA, we’re not just building equipment, we’re building lasting careers with an average employee tenure range from 5 to over 11+ years, reflecting the strong culture, growth opportunities, and support we provide.

Start strong – Medical, dental, and vision coverage begins on your first day

Recharge and refresh – Enjoy 12 paid holidays, including a flexible floating holiday, and 136 hours of PTO to relax or explore

Invest in your future – A 7% 401(k) employer match helps grow your retirement savings faster

Keep learning – Take advantage of tuition reimbursement to further your education or skillset

Live well – Our wellness incentive program rewards healthy habits

Get support when you need it – Access to a confidential Employee Assistance Program for personal or professional guidance

Save smart – Flexible Health Savings and Spending Accounts to manage out-of-pocket expenses.

Responsibilities include, but are not limited to the following:

Travel to customer sites to perform preventive maintenance and emergency service

Performs new machine installation, commissioning and customer training

Ability to troubleshoot mechanical issues and communicate effectively with customers

Ensures customer satisfaction through high quality service levels, prompt execution and customer follow up

Acts in a professional, courteous and business-like manner to enhance the company in the market place

A minimum of a High School education is required

A minimum of 5 years working with mechanical equipment

Extensive Travel, up to 75%

Ability to work up to 12 hours at times

Availability for occasional weekend work

Understanding of Hand Tools and mechanical techniques

Computer Literate

Some technical writing skills

Ability to read Schematics, Diagrams and Technical manuals

Must be able to function well, in an unsupervised position

Must have a valid driver license

Must be able to discuss technically complex issues with non-technical persons

Good organizational skills, particularly on site, are critical

At GEA, we don’t just offer jobs—we offer opportunities to thrive, grow, and make an impact.

The typical base pay range for this position at the start of employment is $30 - $40/hour. GEA Group has different base pay ranges for different work locations within the United States.

The pay range is not a guarantee of compensation or salary. The estimated range is the budgeted amount for the position. Final offers are based on various factors, including skill set, experience, location, qualifications, and other job-related reasons. You may be eligible for additional rewards.

GEA is an equal opportunity employer. Applicants will therefore receive consideration for employment without regard to age, sex, race, color, religion, world view, national origin, genetics, disability, gender identity, marital status, sexual orientation, veteran status or any other protected characteristic required by applicable law. Applicants with disabilities are welcome and will be given special consideration if they are equally qualified.

Please note:

This position is based in the United States and does not offer visa or work sponsorship. Applicants must be authorized to work in the U.S. without current or future sponsorship.

GEA is one of the largest suppliers for the food and beverage processing industry and a wide range of other process industries. Approximately 18,000 employees in more than 60 countries contribute significantly to GEA’s success – come and join them! We offer interesting and challenging tasks, a positive working environment in international teams and opportunities for personal development and growth in a global company.