IT Field Communications Specialist II​/III​/Senior

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Our present and future success depends on the creative and dedicated people of our company who demonstrate the principles outlined in the APS Promise:
Design for Tomorrow, Empower Each Other and Succeed Together.

At APS, the IT Field Communications Specialist plays a vital role in keeping our enterprise and field‑based systems connected, resilient, and operational. This role ensures that critical communications assets are properly installed, maintained, and improved so energy services remain reliable—even during disruptions. By supporting disaster recovery efforts and addressing design challenges directly in the field, this position helps APS continue delivering dependable power to communities across Arizona.

• Install, maintain, and support enterprise and field‑based communications equipment to ensure reliable service delivery
• Identify design gaps in the field and modify or redesign solutions to improve performance and reliability
• Maintain and troubleshoot technical assets, restoring services quickly when issues arise
• Support disaster recovery efforts by redesigning traffic routing to restore communications and minimize downtime
• Coordinate and direct third‑party vendors or partners when escalated support is needed

• Experience installing and maintaining enterprise or field‑based communications systems
• Ability to identify design deficiencies and develop practical redesigns in real‑world environments
• Hands‑on troubleshooting skills with a focus on restoring service and reliability
• Experience coordinating with third‑party or vendor support teams during escalations
• A self‑directed, dependable professional who works well independently and in collaboration with others

• Equivalent to a high school diploma
• PLUS two (2) years related experience troubleshooting and repairing metering and control systems.
• Proven experience working on all types of supervisory equipment used by APS.
• Experience in designing, installing, configuring, and implementing public safety microwave radio systems and implementing large scale complex IP networks.
• Knowledge of the functionality of control schematics.
• Demonstrated experience in substation design concepts/practices relating to substation control.
• A thorough understanding of protection, metering, and control concepts.
• Familiarity with electronic circuit fundamentals.
• Demonstrated personal computer skills including working knowledge of both hardware fundamentals and software applications. Ability to travel statewide, work outdoors, and work overtime.

• Equivalent to a high school diploma
• PLUS five (5) years related experience troubleshooting and repairing metering and control systems.
• Proven experience working on all types of supervisory equipment used by APS.
• Experience in designing, installing, configuring, and implementing public safety microwave radio systems and implementing large scale complex IP networks.
• Knowledge of the functionality of control schematics.
• Demonstrated experience in substation design concepts/practices relating to substation control.
• A thorough understanding of protection, metering, and control concepts.
• Familiarity with electronic circuit fundamentals.
• Demonstrated personal computer skills including working knowledge of both hardware fundamentals and software applications. Ability to travel statewide, work outdoors, and work overtime.

• Equivalent to a high school diploma
• PLUS seven (7) years related experience troubleshooting and repairing metering and control systems.
• Proven experience working on all types of supervisory equipment used by APS.
• Experience in designing, installing, configuring, and implementing public safety microwave radio systems and implementing large scale complex IP networks.
• Knowledge of the functionality of control schematics.
• Demonstrated experience in substation design concepts/practices relating to substation control.
• A thorough understanding of protection, metering, and control concepts.
• Famili…