IT Field Communications Specialist – Senior

Responsibilities

• Install, maintain, and support enterprise and field‑based communications equipment to ensure reliable service delivery
• Identify design gaps in the field and modify or redesign solutions to improve performance and reliability
• Maintain and troubleshoot technical assets, restoring services quickly when issues arise
• Support disaster recovery efforts by redesigning traffic routing to restore communications and minimize downtime
• Coordinate and direct third‑party vendors or partners when escalated support is needed

• Experience installing and maintaining enterprise or field‑based communications systems
• Ability to identify design deficiencies and develop practical redesigns in real‑world environments
• Hands‑on troubleshooting skills with a focus on restoring service and reliability
• Experience coordinating with third‑party or vendor support teams during escalations
• A self‑directed, dependable professional who works well independently and in collaboration with others
• Equivalent to a high school diploma PLUS two (2), five (5), or seven (7) years related experience troubleshooting and repairing metering and control systems
• Proven experience working on all types of supervisory equipment used by APS
• Experience in designing, installing, configuring, and implementing public safety microwave radio systems and implementing large scale complex IP networks
• Knowledge of the functionality of control schematics
• Demonstrated experience in substation design concepts/practices relating to substation control
• A thorough understanding of protection, metering, and control concepts
• Familiarity with electronic circuit fundamentals
• Demonstrated personal computer skills including working knowledge of both hardware fundamentals and software applications
• Ability to travel statewide, work outdoors, and work overtime.