Field Application Engineer

About Us

Atlas Helios Inc. is an Arizona-based engineering and technology solutions provider supporting semiconductor, advanced manufacturing and manufacturing operations. Built on decades of experience from Taiwan’s high-tech manufacturing sector, the company delivers specialized monitoring systems, environmental solutions, and engineering services for mission-critical manufacturing environments. Core offerings include gas and chemical monitoring, environmental and water management, process monitoring for semiconductor manufacturing, and equipment installation, maintenance, and technical support.

Atlas Helios also provides regulatory and compliance support, leveraging a global network of technology partners and suppliers while maintaining the responsiveness of a local U.S. presence. As Arizona grows as a strategic hub for semiconductor manufacturing, Atlas Helios is committed to enabling advanced manufacturing through reliable technology, engineering expertise, and long-term customer partnerships.

We are looking for a dedicated and technically skilled Field Service Technician to join our expanding team in Arizona. In this role, you will be responsible for the hands-on operation and maintenance of specialized environmental and water quality monitoring systems, focusing on high-purity online analyzers. You will play a vital role in ensuring our semiconductor clients maintain the highest standards of purity and safety in their facility management.

• System Operation & Maintenance:
  Perform daily operation, routine maintenance, and troubleshooting of online chemical analyzers and related water quality instrumentation.
• Chemical Reagent Preparation:
  Strictly follow standardized procedures for the configuration, mixing, and handling of chemical reagents and standards required for analytical equipment.
• Calibration & Commissioning:
  Assist in the installation, commissioning, and regular calibration of sensors and monitoring systems to ensure they function to precise specifications.
• Technical Documentation:
  Maintain accurate logs of maintenance activities, instrument performance, and chemical usage.
• Safety Compliance:
  Adhere to all site-specific safety protocols and industry regulations to ensure a safe working environment.
• Customer Relationship & Cross-Border Coordination:
  Act as a key technical and service contact for our primary Arizona customer, supporting day-to-day communication, service continuity, issue follow-up, and long-term customer satisfaction. This role will also coordinate closely with our Taiwan-based parent company and technical teams, including regular reporting and communication with headquarters in Taiwan.
• Work Schedule:
  
  Standard Monday–Friday schedule with occasional after-hours support during system commissioning and customer emergencies.
• Work Location:
  
  This role is primarily assigned to a customer site in North Phoenix, Arizona, and requires regular on-site (Deer Valley Office) presence.

Comprehensive training will be provided to help the selected candidate build strong technical capabilities in high-purity monitoring systems and analytical instrumentation.

Training will include both local Arizona-based training and in-person training in Taiwan, where the candidate will have the opportunity to learn directly from experienced engineering and technical teams. This cross-border training structure is designed to provide practical field knowledge, product-specific expertise, and exposure to international engineering standards.

• Education:
  
  Bachelor’s degree in Engineering, Chemistry, Physics, or a related technical science field; or an Associate degree with 3+ years of relevant technical experience.
• Experience:
  
  3–5 years of experience in a similar technical field (e.g., Gas Analyzers or Mass Spectrometry).
• Specialized Skill:
  Experience with Liquid Chromatography (LC) systems is highly preferred.
• Certification: A valid OSHA 10 or OSHA
  30 certification is preferred (or a willingness to obtain one upon hire, supported by the…