Sr. Field Quality Engineer - Powertrain

Sr. Field Quality Engineer - Powertrain

Phoenix, AZ

At Lucid, we are creating exceptional mobility experiences through innovation to drive the world forward. Built on Lucid's proprietary technology and software-defined vehicle architecture, our award-winning vehicles bring our "Compromise Nothing™" approach to the global automotive market. That means refusing to choose between performance and sustainability, design and engineering, ambition and integrity. In Lucid Air and Lucid Gravity, we have designed and built vehicles that have redefined their segments, combining exceptional range, performance, design, and expansive space in a single experience.

We achieve this through deep vertical integration, with design, engineering, and production happening in-house across our global offices and manufacturing facilities. Our teams come from industries around the world, united by a shared commitment to excellence. By refusing to settle, you can help redefine what's possible and shape the future of mobility.

Lucid's Field Quality Engineering team turns real-world customer and fleet feedback into measurable improvements across current and future electric vehicles. The Powertrain team partners closely with Product Engineering, Manufacturing, Supplier Quality, Reliability, Service, Diagnostics, Warranty, and Field Operations to identify emerging issues, validate root causes, and drive durable corrective actions. What makes this team unique is its direct connection between customer experience, vehicle data, engineering decisions, and production execution, giving engineers visibility from field concern through validated resolution.

As a Senior Field Quality Engineer, Powertrain, you will serve as the technical owner for customer-facing quality issues involving electric drive units, motors, inverters, transmissions, high-voltage power delivery, and supporting thermal systems. This role reports to a Field Quality Engineering leader and exists to strengthen Lucid's ability to detect, investigate, and permanently resolve powertrain concerns as the vehicle fleet grows. In your first 12 months, you will own complex investigations from field signal through validated corrective action, using warranty claims, diagnostic trouble codes, vehicle logs, telematics, returned components, vehicle inspections, engineering analysis, and supplier evaluations to identify root cause.

Success will be measured by earlier detection of emerging issues, shorter investigation cycle times, fewer repeat failures, and evidence that corrective actions are protecting the customer fleet. This role offers direct ownership of real-world EV powertrain performance and the opportunity to convert customer feedback into design, manufacturing, service, and supplier improvements across Lucid's vehicles.

• Field Investigations:
  Lead end-to-end investigations of customer-facing powertrain concerns and determine the technical path from initial signal through documented root cause.
• Root Cause Decisions:
  Use diagnostics, vehicle data, component analysis, testing, and engineering evidence to separate root causes from symptoms and make clear recommendations for corrective action.
• Corrective Actions:
  Drive permanent solutions across design, embedded controls, calibration, manufacturing processes, supplier controls, service diagnostics, and repair procedures, ensuring containment is followed by validated prevention.
• Fleet Monitoring:
  Analyze warranty claims, diagnostic trouble codes, service repairs, telematics, vehicle logs, parts returns, and customer feedback to identify emerging failure modes and prioritize technical response.
• Risk Prioritization:
  Quantify issue frequency, severity, affected population, reliability exposure, customer impact, and warranty cost to support risk-based escalation and resolution decisions.
• Validation Planning:
  Define objective validation plans, acceptance criteria, sample sizes, and effectiveness measures to confirm corrective actions prevent recurrence in the field.
• Cross-Functional Alignment:
  Coordinate Product Engineering, Manufacturing Engineering, Supplier Quality, Reliability, Service, Diagnostic Engineering, Warranty Engineering, and Field Operations to maintain clear ownership and timely closure of powertrain issues.

Minimum Qualifications

• 5 years of experience in electric vehicle powertrain engineering, field quality, product quality, reliability, manufacturing engineering, supplier quality, validation engineering, or a related technical discipline.
• Bachelor's degree in Electrical Engineering, Mechanical Engineering, Automotive Engineering, Mechatronics Engineering, Systems Engineering, or a related technical field.
• Experience resolving customer-facing EV powertrain issues involving electric drive units, traction motors, inverters, gearboxes, high-voltage interfaces, or supporting cooling and lubrication systems.
• Experience leading structured root cause investigations and driving corrective…