Call Center Specialist - South Phoenix

Vaco Arizona is hiring a Call Center Specialist for a top client located in South Phoenix. This is an onsite, contract-to-hire opportunity paying up to $19.50/hour, with strong potential for long-term growth and advancement within the company.

• Handle a high volume of inbound and outbound calls in a professional and timely manner
• Assist customers with account inquiries, order updates, and general support
• Accurately document all customer interactions in the system
• Resolve customer concerns while providing excellent service
• Navigate multiple systems simultaneously to research and process requests
• Collaborate with internal teams to ensure issues are resolved efficiently

• Previous call center or customer service experience preferred
• Strong communication skills and a customer-first mindset

This is a great opportunity to get your foot in the door with a well-established company that offers a positive team environment, hands‑on training, and clear opportunities for advancement.

Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting.

The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company’s 401(k) retirement plan. Additional disclaimer:
Unless otherwise noted in the job description, the position Vaco/Highspring is filing for is occupied. Please note, however, that Vaco/Highspring is regularly asked to provide talent to other organizations. By submitting to this position, you are agreeing to be included in our talent pool for future hiring for similarly qualified positions. Submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied.

Further assessment of candidates beyond this initial phase within Vaco/Highspring will be otherwise assessed by recruiters and hiring managers. Vaco/Highspring does not have knowledge of the tools used by its clients in making final hiring decisions and cannot opine on their use of AI products.