Audio Visual Project Manager
Listed on 2026-06-19
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Entertainment & Gaming
Customer Service Rep
Audio Visual Project Manager – Phoenix, AZ
Job Location:
Phoenix, AZ 85048
Salary Range: $75,000.00 - $
Travel Percentage:
Up to 25%
CTI has been a leading audiovisual provider for over 38 years. Since we began in 1988, our mission has been simple: to provide a fantastic customer experience.
At CTI, our biggest asset is our people, and we know that sometimes the most awesome employees don’t fit the typical mold. If you are hardworking, friendly, and know the importance of fantastic customer service, you could be a good fit have developed a collaborative and lively working environment, where the best and the brightest show up to work each day ready to have fun and employ their passion for and knowledge of technology into everything they do.
This creative atmosphere helps us apply and share our skills with our clients, who seek quality, high-end AV and Conference Solutions.
- Serve as the primary liaison between clients and technical operations staff.
- Manage project timelines, specifications, and budgets while ensuring all documentation is accurate and up to date.
- Maintain clear and consistent communication with clients throughout the project lifecycle.
- Lead and motivate project teams, oversee training and performance, and delegate tasks effectively.
- Support national account projects and coordination.
- Oversee multiple job sites across various locations simultaneously.
- Assist AV installation teams with project execution, including installation, programming, and punch list completion.
- Perform other duties as assigned to support project success.
- Employees fearlessly embrace the company culture; applicants who merely want to punch in their timecards every day are not what we are looking for.
- You can work independently with minimal guidance, but aren’t afraid to ask the right questions when you need help.
- You have strong verbal and written communication skills, and can be the face of our company to our clients.
- A/V Install and Project Management:
At least 5 years. Knowledge of the AV industry; you will be the main POC for our clients and employees while the AV/Conference solution is being implemented. - Education:
Associate’s degree is preferred but not required; we consider experience and skill level. - Customer Service
Experience:
A must, as our customers are #1. - Attitude and Aptitude:
Eager to learn and ready to tackle any situation. - Communication:
Very important; lines of communication must be clear, concise, and open.
- Base salary $70,000 - $120,000+ (DOE)
- Employer‑matched medical and dental insurance (available after 60 days of employment)
- Employer matched 401K up to 3% (after 6 months of employment)
- Bonus eligibility based on a results‑oriented incentive plan (after 3 months of employment)
- A graduated PTO program, all major holidays off, and three “floating” holidays, available upon your first day of employment
- Special gifts for significant life events such as marriage, birth of a child, and buying a house.
- Cell phone reimbursement plan.
- Long‑and Short-Term Disability 100% paid by CTI.
- Life Insurance 100% paid by CTI.
CTI is an equal opportunity employer. We do not and shall not discriminate on the basis of race, color, religion, gender, age, national origin, disability, marital status, sexual orientation, or military status in any of its activities or operations. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.
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