Merchandise Manager - Arizona Financial Theater
Listed on 2026-07-03
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Entertainment & Gaming
Event Manager / Planner, Customer Service Rep
Job Summary
Live Nation Entertainment is the world’s leading live entertainment company. It includes Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship, providing event ticketing and live entertainment worldwide. Visit
Job TitleMerchandise Manager (Part Time)
Job DescriptionAre you someone who enjoys working in a fast‑moving environment? Do you enjoy live music? Do you take pride in leading a team to accomplish a common goal? Then the Live Nation Merchandise Manager position may be the right opportunity for you. The Merchandise Manager is the direct link between the artist’s representatives and the venue, overseeing the successful operation of all on‑site artist/tour merchandise outlets.
Objectivesof the Role
- Serve as a liaison among Artist/Tour Representative(s), Venue Management, and Merchandise Specialists team.
- Oversee team of Merchandise Specialists to ensure an exceptional merchandising purchasing experience for all guests and fans in Live Nation venues.
- Act as a brand ambassador for Live Nation, its local sponsors, and the venue.
- Communicate with Artist/Tour Representative to advance product line for upcoming event(s).
- Develop Merchandise Specialist schedule based on event projections.
- Oversee inventory count‑in and count‑out procedures.
- Support successful sales operations at each event by training, mentoring, and motivating Merchandise Specialists team.
- Ensure merchandise stands always remain clean and presentable and displays meet or exceed expectations.
- Perform physical duties as required by the role, such as moving equipment or transferring merchandise between locations.
- Complete all required reports in a timely manner, including pre‑show, post‑show, and payroll reports.
- Communicate with Venue Management and Regional Merchandise Management team.
- Ensure team compliance with Live Nation policies and procedures, as well as health and safety regulations.
- Refined communication and interpersonal skills.
- Detail oriented and highly organized.
- Guest‑centric and able to respond to requests and concerns in a professional manner.
- Team‑driven and possess advanced leadership adeptness with the ability to train and mentor in a positive manner.
- Basic business proficiency with an understanding of the importance of forecasting and timely reporting.
- Event merchandising positions desirable.
- Positions that leverage customer service or hospitality.
- Prior experience is not as important as the appropriate attitude and interpersonal skills.
- Must be able to be available for the entire concert day, with shifts as long as 15 hours (with breaks).
- Must be able to stand for long periods of time.
- Must be able to lift up to a 50‑pound box.
- Must be able to work in outdoor environments in potentially extreme temperatures.
- Must have a working understanding of touch‑screen based systems.
- Must be of legal working age in the state.
Live Nation is passionate and committed to our people and goes beyond the rhetoric of diversity and inclusion. We encourage applicants from people irrespective of gender, race, sexual orientation, religion, age, disability status, or caring responsibilities. We strongly support equal employment opportunity for all applicants regardless of age, ancestry, color, religious creed, family and medical care leave, mental or physical disability, marital status, domestic partner status, medical condition, genetic information, military and veteran status, political affiliation, national origin, citizenship, race, sex, gender, gender identity, gender expression, sexual orientation, or any other basis protected by applicable law.
We will consider qualified applicants with criminal histories in a manner consistent with applicable fair chance ordinances. Live Nation will also provide reasonable accommodations for individuals with disabilities, pregnancy, or religious needs as required by law.
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