DOME Pilot; Part-time - On-site

Company:
Arizona Science Center
- Dorrance DOME

Location:

Phoenix, Arizona Part-Time, On-Site | 20 hours per week | Pay: $18/hr

Reports to:

Director, Dorrance DOME Experiences and Planetarium ABOUT US

Arizona Science Center, home to the world-class Dorrance DOME, is dedicated to inspiring curiosity, promoting scientific literacy, and fostering lifelong learning. Our mission is to engage and delight visitors of all ages through immersive experiences that explore the wonders of science and technology. As we embark on an exciting journey of renewal, we are seeking a talented DOME Experience Pilot to help create and support a variety of captivating immersive programs in our LED shared reality dome.

Dorrance DOME, powered by Cosm Technology, is equipped with a revolutionary, state-of-the-art LED dome and immersive software for a new era of experiential education and community engagement. As the most advanced planetarium in North America and an early adopter of category-defining immersive technology, the reimagined Dorrance DOME features an 18-meter diameter, CX System LED dome display with 8K+ resolution, making it a global leader in engaging science experiences.

As a DOME Experience Pilot, you will be a part of the Dorrance DOME team and play a pivotal role in daily theater operations, supporting system maintenance, and supporting the creation of content for Dorrance DOME and other Arizona Science Center offerings as appropriate. Working under the direction of the Director of DOME Experiences, you will support the overall operations of the Dorrance DOME and help execute innovative audiovisual experiences that inspire, educate, and engage diverse audiences through a wide array of scientific, artistic, and creative programs.

The ideal candidate is organized, motivated, and proactive to ensure that venue display systems are delivering the most cutting-edge immersive experiences that keep audiences coming back time and again.

• Pilot Dorrance DOME shows (start/stop sequences, basic run-of-show procedures, and in-the-moment operational support as assigned) while prioritizing guest comfort, safety, and experience. Typical run-of-show procedures include introducing the show and/or live presenter to the audience on microphone and closing the show on microphone.
• Ensure a positive guest experience during shows, including welcoming and settling guests, addressing guest needs during the program when appropriate, and supporting smooth exit flow at show conclusion.
• Work weekday evening and weekend shifts (daytime and evening) based on programming needs, including special events and peak attendance periods.
• Assist with ticket-taking and Dorrance DOME entry, including line management, directing guests, and supporting accessibility needs as appropriate.
• Coordinate with management to initiate program blocks, transitions, lighting & audio levels, and run of show.
• Manage and program in-house cameras, lighting, and audio throughout the venue as necessary.
• Log, track and report issues across all presentation systems and other theater amenities, such as seats, lights, doors, sound paneling and equipment.
• Assist in LED module removal and replacement as necessary.
• Monitor and maintain a variety of theatrical effects, including audio, video, and lighting effects.
• Assist with supplies setup and preparation for Dorrance DOME events as required (e.g., event materials, signage, stanchions/queue supports, basic pre-show readiness).
• Assist in maintaining cleanliness and operability of Dorrance DOME physical spaces, including seats, Flight Desk, staff office spaces, and entry/exit hallway areas; report any issues with theater amenities (seating, doors, lighting, LED panels, housekeeping needs, etc.) to management.
• Perform other duties as assigned.

This is a non-management, part-time position with a work schedule that will require a varied schedule of hours on site, outside of traditional hours (~50% - early mornings, nights, weekends, holidays) in support of standard operations.

• Strong guest service mindset with excellent communication skills.
• Ability to remain calm, professional, and helpful in busy environments (including low light, high noise, and high guest volume).
• Reliable, punctual, and able to follow operational procedures and supervisor direction.
• Ability to lift up to 50 lbs and assist with moving/reconfiguring theater seating and event supplies.
• Passion for…