Private Banking Associate

WHO ARE WE

Alerus is a commercial wealth bank and national retirement provider with one core purpose: helping clients achieve their financial goals. We are driven by a shared commitment to always do the right thing; leading with integrity and providing valued advice and guidance to our clients. We value the expertise and skillsets each team member provides and encourage collaboration, innovation, adaptability, and an entrepreneurial spirit at all levels of our company.

By consistently seeking improvements and growth, we foster long-term relationships with clients and team members. We are proud to be recognized as a Top Workplace by numerous industry and regional outlets.

Passion for Excellence ::
Success is Never Final ::
Do the Right Thing ::
One Alerus

The Private Banking Associate is responsible for the delivery of exceptional client experiences as well as the execution and administration of servicing and operational needs on behalf of Private Bankers and Private Banking client relationships. Private Banking Associates support and assist in the administration and management of Private Banking client relationships in concert with Private Bankers.

• Provides organizational and administrative support to Private Bankers. Including immaculate maintenance and records of private client files, management of all BSA/high risk/compliance reporting
• Works in concert with key internal LOB's for the benefit of comprehensive client relationships
• Responsible for the open and onboarding of new private client deposit and credit facilities
• Responsible for the tracking, communication, and management of Private Banking maturities, renewals, and client eligibility reporting
• Inputs credit requests, managing the loan process from application to close including but not limited to, document retrieval and provision, collateral perfection, document preparation requests and reviews, loan booking, and closings ensuring accuracy with adherence to approvals
• Becomes the SME for private banking Salesforce
• Provides exceptional client service experiences with direct client engagement
• Resolves client issues expeditiously and meticulously with a high professional degree of listening and communication
• Manages client tasks which includes but is not limited to, new accounts, wire transfers, account titling, wire transfer facilitation, internal transfers, online, mobile, and debit card needs, and any/all client day-to-day requests and tasks
• Achieves and maintains expert level knowledge of private banking products, policies, offerings, services and more
• Achieves and maintains current working knowledge of all other Alerus business lines that work in concert with Alerus Private Banking

• 3-5 years of financial services industry experience
• Previous consumer lending experience
• Working knowledge of mortgage lending process
• Demonstrated professionalism
• Extraordinary client service skills
• Strong verbal and written communication skills
• Working knowledge of Word, PPT and Excel

• Competitive compensation including base salary, bonus and/or incentive opportunities.
• Comprehensive benefits package providing a wide range of health and well-being benefits, including medical, dental, vision, life and long-term disability insurance; and 401(k) and ESOP for retirement savings.
• Generous paid time off programs such as flexible time off, company-paid holidays, parental and bereavement leave.
• Learning and development resources for personal and professional career development, and advancement opportunities.
• Access to financial experts for guidance, financial wellness tools, and discounts on Alerus products and services.
• Support for the communities we live in through paid volunteer time and a company donation match opportunity.

Work is typically performed in an office setting. The employee is regularly required to sit for extended periods of time. The employee is occasionally required to move about the office utilizing proper ergonomic safeguards when doing so. Additionally, the employee must occasionally lift or move supplies and materials up to 20 pounds.

The above information in this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties, and qualifications required of employees assigned to this job.

Alerus is an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.