Anti- Laundering​/Customer Due Diligence Analyst

Our top financial credit card client is looking for an experienced Anti-Money Laundering (AML) / Customer Due Diligence (CDD) Analyst to join their Global Merchant & Network Services (GMNS) team as a Manager of 3

PPP Due Diligence Operations. The GMNS manages relationships with millions of merchants around the world and runs a premier global payment network. This role offers the opportunity to own a critical piece of the compliance puzzle, protect a world-class brand, and operate with a high degree of autonomy in a collaborative, forward-thinking environment.

While this role holds a “Manager” title internally due to its seniority and strategic importance, it is an Individual Contributor role with no direct people management responsibilities. It is perfect for a senior analyst looking to own global compliance strategy without the administrative burden of managing a  this individual contributor role, you will be the gatekeeper of risk, ensuring that both prospective and existing global third-party payment partners (ranging from highly regulated banks to independent ATM networks) are subject to rigorous, top-tier due diligence.

You aren’t just checking boxes; you understand why data is collected, how to spot subtle red flags, and how to navigate complex, cross-border regulatory regimes.

• End-to-End Due Diligence: Facilitate and execute complex onboarding and regular CDD refreshes for global partners, adjusting your approach based on varying risk tiers, remits, and entity types (e.g., ATM partners, banks, and less-regulated entities).

• Risk Analysis & Red Flag Resolution: Analyze due diligence data to identify risk triggers. When a red flag appears, you will proactively investigate, evaluate risk pillars, and recommend definitive mitigation steps.

• Global Regulatory Navigation: Apply a deep understanding of US, UK, and global regulatory regimes to ensure all compliance activities meet stringent quality standards.

• Stakeholder & Partner Collaboration: Act as the primary liaison between Business Development, Partner Managers, and specialized Compliance/Financial Crime SMEs. You will communicate complex risk concepts clearly, ensuring partners know exactly what documentation is required and why.

• Audit-Ready Documentation: Diligently capture and evidence all investigation activities, rationales, and decision-making processes, keeping regulatory, compliance, and reputational risks front and center.

• Flexible Hybrid Schedule: Enjoy the best of both worlds with a balanced hybrid schedule (3 days) in our state-of-the-art Phoenix office, allowing for collaboration and focus time.

• Experience: 5+ years of dedicated experience in Customer Due Diligence (CDD), Know Your Customer (KYC), or Compliance within a regulated financial services environment. We value experience over badges:
  Do you know how to handle different risk triggers and spot red flags, but haven’t taken the CAMS exam? Don’t worry. We prioritize your 5+ years of practical, real-world onboarding and refresh experience over formal certifications.

• Regulatory & Methodology Expertise: Strong foundational knowledge of US and global regulatory frameworks, due diligence best practices, and industry guidelines (e.g., FATF, JMLSG).

• Tool Proficiency: Hands-on experience utilizing industry-standard screening and compliance tools (e.g., Dow Jones, Lexis Nexis, Bankers Almanac) to identify sanctions, PEPs, and adverse media.

• Risk Acumen: Proven ability to handle different risk categories and triggers independently, with a solution-oriented mindset when addressing compliance roadblocks.

• Communication & Influence: Exceptional verbal and written communication skills. Ability to write clear, concise instructions for external partners and build strong internal relationships without formal authority.

• Drive: A proactive, self-starting individual who thrives in a fast-paced environment, manages strict deadlines seamlessly, and requires minimal supervision (No direct people management required).

• Experience Over Badges: While professional certifications (CAMS, ICA, or equivalent) or a…