Mortgage Loan Partner

At Cross Country Mortgage, we’re more than just a mortgage company—we’re a community dedicated to making home ownership dreams attainable. As a Mortgage Loan Partner, you’ll be a crucial part of our mission. You’ll work closely with our loan origination team to guide applicants through the mortgage process, ensuring they feel supported every step of the way. Your role will involve preparing necessary paperwork and responding to inquiries, always with the aim of providing clear and reassuring communication.

If you’re detail‑oriented and thrive in a supportive, growth‑focused environment, this is your chance to shine. We believe in empowering our team members with competitive pay and benefits, and we foster a collaborative culture that values your professional development. Join us and be part of a smart team that’s committed to excellence and innovation in the mortgage industry. Let’s make a positive impact together.

• Be the primary liaison between the mortgage loan officer and our clients and schedule meetings to discuss outstanding items
• Handle all customer and in-house inquiries about transactions so the process is smooth and customers receive excellent service
• Screen and make calls, book appointments and provide administrative support as needed
• Check all loan package documents for complete accuracy and submit any discrepancies to the loan officer/loan originator
• Gather and coordinate necessary loan documentation required for verifications and underwriting such as loan files, loan packages, credit reports, and additional mortgage application paperwork
• Gather initial documentation and fully structure a loan
• Offer solutions to the client for the best path forward for their situation
• Confidently deliver pre‑qualification to the client
• Ability to be creative and think outside the box

• At least 5+ years of professional office environment required, preferably as a loan officer assistant or mortgage assistant
• Advanced comprehension of loan financing options such as conventional loans, FHA, VA, adjustable/fixed, commercial loans, etc.
• Preferred degree in banking or finance, and a high school diploma or equivalent is required
• Although not required, having an NMLS license or training is preferred
• Proficiency in MS Office required; CRM, MLS, DU, and proprietary mortgage software preferred

$55,000+ DOE plus bonus.