Anti- Laundering​/Customer Due Diligence Analyst

Job Overview

Our top financial credit card client is looking for an experienced Anti‑Money Laundering (AML) / Customer Due Diligence (CDD) Analyst to join their Global Merchant & Network Services (GMNS) team as a Manager of 3

PPP Due Diligence Operations. The GMNS manages relationships with millions of merchants around the world and operates a premier global payment network. This role offers the opportunity to own a critical piece of the compliance puzzle, protect a world‑class brand, and operate with a high degree of autonomy in a collaborative, forward‑thinking environment.

• End‑to‑End Due Diligence:
  Facilitate and execute complex onboarding and regular CDD refreshes for global partners, adjusting your approach based on varying risk tiers, remits, and entity types (e.g., ATM partners, banks, and less‑regulated entities).
• Risk Analysis & Red Flag Resolution:
  Analyze due diligence data to identify risk triggers. When a red flag appears, proactively investigate, evaluate risk pillars, and recommend definitive mitigation steps.
• Global Regulatory Navigation:
  Apply a deep understanding of US, UK, and global regulatory regimes to ensure all compliance activities meet stringent quality standards.
• Stakeholder & Partner
  
  Collaboration:
  
  Act as the primary liaison between Business Development, Partner Managers, and specialized Compliance/Financial Crime SMEs. Communicate complex risk concepts clearly, ensuring partners know exactly what documentation is required and why.
• Audit‑Ready Documentation:
  Diligently capture and evidence all investigation activities, rationales, and decision‑making processes, keeping regulatory, compliance, and reputational risks front and center.
• Flexible Hybrid
  
  Schedule:
  
  Enjoy the best of both worlds with a balanced hybrid schedule (3 days) in our state‑of‑the‑art Phoenix office, allowing for collaboration and focus time.

• 5+ years of dedicated experience in Customer Due Diligence (CDD), Know Your Customer (KYC), or Compliance within a regulated financial services environment.
• Strong foundational knowledge of US and global regulatory frameworks, due diligence best practices, and industry guidelines (e.g., FATF, JMLSG).
• Hands‑on experience utilizing industry‑standard screening and compliance tools (e.g., Dow Jones, Lexis Nexis, Bankers Almanac) to identify sanctions, PEPs, and adverse media.
• Proven ability to handle different risk categories and triggers independently, with a solution‑oriented mindset when addressing compliance roadblocks.
• Exceptional verbal and written communication skills. Ability to write clear, concise instructions for external partners and build strong internal relationships without formal authority.
• Proactive, self‑starting individual who thrives in a fast‑paced environment, manages strict deadlines seamlessly, and requires minimal supervision.

• Professional certifications (e.g., CAMS, ICA) or a university degree are highly valued, but deep, practical onboarding and refresh experience and strong regulatory knowledge are prioritized.

The target hiring compensation range for this role is $40 to $41.87 per hour. Compensation is based on several factors including, but not limited to, education, relevant work experience, relevant certifications, and location.

• Flexible Hybrid Work Schedule (3 days in office, 2 days remote)
• Subsidized health, vision, and dental plans
• Paid sick leave
• Retirement plans with match
• Free online training through Aquent Gymnasium

Aquent is an equal‑opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. We’re about creating an inclusive environment—one where different backgrounds, experiences, and perspectives are valued, and everyone can contribute, grow their careers, and thrive.