Commercial Banking Associate

About the Role

This position supports Bankers by providing pre‑closing fulfillment and ongoing administrative support for commercial lending and deposit relationships. It assists with coordinating and reinforcing the sales and client service efforts of the commercial banking team by managing documentation, due diligence, and operational workflows to ensure adherence to approved terms and regulatory requirements. It will be expected to maintain a customer focus and partner closely with underwriting, relationship management, loan operations, and internal experts to deliver a consistent, high‑quality client experience while maintaining a strong focus on accuracy, organization, and service delivery.

• Manage commercial loans through the commercial loan origination workflow system from application through post‑closing and completion.
• Enter complete and accurate loan applications; perform pre‑closing and post‑closing due diligence, and documentation review.
• Coordinate loan closing with title companies, attorneys, and internal partners; submit requests for loan documentation preparation.
• Work closely with Bankers and clients to obtain required information for submission to underwriting and/or ongoing tickler file monitoring.
• Manage loan closing pipelines and assist with coordinating loan closing timelines and client communications with Bankers.
• Index and maintain financial and supporting documentation within Nautilus and other internal systems.
• Obtain and maintain required KYC, CIP, CDD and Beneficial Ownership for commercial loan and deposit clients.
• Assist with opening commercial depository accounts for assigned Bankers, collaborating with Commercial Deposit Specialists, Treasury Management, Private Banking or Retail partners as needed.
• Provide superior customer service and act as a point person in resolving client issues for assigned Banker portfolios.
• Coordinate with Bankers and enter business overdraft and refund decisions; escalating approvals per credit policy.

• Bachelor’s degree or equivalent combination of education and/or related experience in the financial industry.
• Minimum of 1+ years of commercial lending and/or deposit experience.
• Understanding of commercial lending and deposits, bank operations, products and services, business entity structure and documentation.
• Capacity to manage and stay organized while working with high volume, time‑sensitive transactions and portfolios.
• Ability to be flexible, implement continuous change and demonstrate a positive attitude.
• High level of commitment to accuracy and detail.
• Effective written and verbal communication skills.

• Competitive compensation including base salary, bonus and/or incentive opportunities.
• Comprehensive benefits package provides a wide range of health and well‑being benefits, including medical, dental, vision, life and long‑term disability insurance; and 401(k) and ESOP for retirement savings.
• Generous paid time off programs such as flexible time off, company‑paid holidays, parental and bereavement leave.
• Learning and development resources for personal and professional career development, and advancement opportunities.
• Access to financial experts for guidance, financial wellness tools, and discounts on Alerus products and services.
• Support for the communities we live in through paid volunteer time and a company donation match opportunity.

Work is typically performed in an office setting. The employee is regularly required to sit for extended periods of time. The employee is occasionally required to move about the office utilizing proper ergonomic safeguards when doing so. Additionally, the employee must occasionally lift or move supplies and materials up to 20 pounds.

The above information in this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties, and qualifications required of employees assigned to this job.

Alerus is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.