Account Protection Fraud Investigator

Job Summary Overview

The position is responsible for a wide range of investigative functions concerning allegations of fraud, forgery, embezzlement, conspiracy, money laundering and all other financial crimes.

• Conduct financial investigations by researching and analyzing financial information.
• Report findings of investigations with supporting documentation.
• Monitor compliance with state and federal Bank Secrecy Act (BSA), USA PATRIOT Act, Anti‑Money Laundering (AML), OFAC laws and regulations and related regulations of the primary regulator.
• Identify and take appropriate action on items or transactions that present a risk or have caused a loss to the organization.
• Verify new accounts to enable services for new credit union members.
• Manage and work a queue of negative account balances to minimize losses.
• Present educational information and alerts regarding loss prevention practices and current fraud trends to reduce exposure to future losses.
• Provide support to Risk Management and Loss Prevention processes.
• Assist with relay calls and other communication requirements.
• Make rapid decisions in a fast‑paced environment.
• Support senior investigators, the AP Team and the Director of AP for CTR and SAR research.
• Review BSA/AML accounts and conduct identities checks for new account opening or modification.
• Operate within the bank’s compliance program and maintain SAR investigation, review and reporting processes.
• Stay abreast of developing industry and compliance trends and advise the Compliance Officer of emerging risks.
• Perform other job‑related duties as assigned.

• High School diploma or general education diploma (GED).
• Knowledge of computers and software applications in Windows, Excel, and Word.
• Ability to type 25 words per minute.
• Proficient reading, writing, speaking, and using proper grammar in English.
• Ability to read, analyze and interpret technical procedures, financial reports, legal documents, and government regulations.
• Ability to write business correspondence, reports, and procedure manuals.
• Strong verbal communication skills both in person and on the telephone.
• Ability to define problems, collect data, establish facts, and draw valid conclusions.
• Ability to apply mathematical concepts to determine and test reliability and validity.

• None required.

• One (1) year experience in a financial institution or related field in Consumer Lending, Investigations, Collections, or an equivalent combination of education and experience.

• Occasionally required to stand, walk, stoop, kneel, and reach with hands and arms.
• Regularly required to sit and use hands to finger keys accurately when using a calculator or computer keyboard.
• Occasionally lift and/or move up to 10 pounds.
• Requires the ability to adjust focus and a moderate noise level.
• Must be able to travel independently to departments, branches, and off‑site locations.

Salary: $24/hr