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Mortgage Loan Support Specialist

Job in Phoenix, Maricopa County, Arizona, 85003, USA
Listing for: UMB Bank
Full Time position
Listed on 2026-06-26
Job specializations:
  • Finance & Banking
    Mortgage Loan Originator / Advisor, Loan Officer / Lending, Loan Servicing, Banking & Finance
Salary/Wage Range or Industry Benchmark: 33920 - 65380 USD Yearly USD 33920.00 65380.00 YEAR
Job Description & How to Apply Below

UMB’s mortgage team, established in 2016, brings deep industry experience to support clients through the entire loan process. The Mortgage Loan Originator Assistant (MLOA) works directly under the supervision of a Mortgage Loan Originator, collaborating with underwriters, realtors, and clients to ensure accurate and timely completion of home real estate loan applications.

Responsibilities
  • Use banking and lending knowledge to support the MLO in ensuring that the mortgage loan process goes smoothly for our clients.
  • Apply organizational and task‑orientation skills to ensure documents are received and deadlines are met.
  • Use interpersonal skills to build relationships and attract clients to our mortgage products.
  • Use communication skills to keep clients informed of the progress of their mortgage loan.
  • Gather all necessary information for new loan underwriting and perform other administrative duties as required.
Qualifications
  • High‑school diploma or equivalent experience.
  • At least 2 years of mortgage‑related experience.
  • NMLS Registration.
Compensation Range

$33,920.00 - $65,380.00

Benefits

UMB offers competitive and varied benefits to eligible associates, including Paid Time Off, a 401(k) matching program, annual incentive pay, paid holidays, a comprehensive employer‑sponsored benefit plan (medical, dental, vision, and other insurance coverage), health savings and flexible spending accounts, dependent care accounts, adoption assistance, employee assistance program, fitness reimbursement, tuition reimbursement, an associate wellbeing program, an associate emergency fund, and various associate banking benefits.

Benefit offerings and eligibility requirements vary.

EEO & Inclusion

UMB and its affiliates are committed to inclusion and diversity and provide employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including gender, pregnancy, sexual orientation, and gender identity), national origin, age, disability, military service, veteran status, genetic information, or any other status protected by applicable federal, state, or local law. If you need accommodation for any part of the employment process because of a disability, please send an e‑mail to  to let us know the nature of your request.

If you are a California resident, please visit our Privacy Notice for California Job Candidates to understand how we collect and use your personal information when you apply for employment with UMB.

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