Business Lending Operations Specialist III Pinnacle Peak Rd, Phoenix, AZ

Business Lending Operations Specialist III

2355 W Pinnacle Peak Rd, Phoenix, AZ 85027

Join Us in Making an Impact

At OneAZ Credit Union, our success is measured only by yours. We’re here to create lasting change in the lives of our members, our communities, and our team. If you're looking for a career with purpose, where your work truly matters—you've found it!

Who You Are

Impactful, compassionate, and fearless, you embrace new challenges and shape the future of financial well‑being. You take accountability for our success and thrive in an environment where curiosity is celebrated. If this sounds like you, let’s build something great together.

What You’ll Do

This position will be located at our Corporate Office: 2355 W Pinnacle Peak Rd, Phoenix, AZ 85027. The role completes loan and member service functions, and other related projects and duties, ensuring timely and accurate servicing in accordance with member expectations. It ensures that all aspects of commercial loan servicing and cash management are compliant with federal and state regulations.

Essential Functions

• Proactively support business members and effectively resolve member business needs and inquiries.
• Process new small business loan applications and renewal/modification requests through funding.
• Prepare loan documentation and capture loan information according to established procedures for company‑generated and participation bought/sold loans.
• Ensure required information and documentation is ordered, executed, and filed, such as appraisals, collateral, titles, liens, etc.
• Fund loans, prepare wires, and post entries on loans. Perform quality control review on funded loans.
• Process loan payments, advance requests, and payoff demands.
• Execute lien perfection through recording/filing with appropriate state and county offices.
• Close out paid‑off files, including releases of collateral, discharges of deeds of trust, and related processes.
• Prepare new vehicle titles to request payment from loan servicer, prepare vehicle title releases, and issue payment checks.
• Update and maintain insurance and Uniform Commercial Code (UCC) filings in banking and account processing platform.
• Post, update, maintain, track, and follow up on automated notifications in platform(s) supporting credit analysis, financial analysis, and risk management.
• Manage tax reporting with third‑party provider. Manage delinquent tax notifications with designated banker.
• Prepare monthly 1502 SBA reporting, maintenance and updates required within 3rd party system.
• Set up commercial share savings accounts and accounts for cash management clients.
• Support cash management clients and administer related accounts.
• Process business credit card applications through funding.
• Ensure effective processes and workflows by posting, updating, and maintaining tracking/tickler information (e.g., in Sageworks, Microsoft Outlook).
• Create, refresh, and improve processes and provide updates to procedures as needed.
• Perform other projects and duties as assigned.

What You Bring

• High School Diploma Required.
• Associate's Degree Preferred.
• Five or more years’ financial services experience, or equivalent combination of education and experience.
• Minimum of five years’ experience with business/commercial loan documentation preparation, and/or in business lending or similar loan operations and servicing functions.
• Preferred experience with document preparation systems (e.g., Laser Pro, Hot Docs).
• Solid knowledge of business/commercial loan types and commercial loan closing and funding requirements.
• Thorough knowledge of commercial loan servicing, SBA lending, and lending practices. Demonstrated excellent customer service skills in promptly responding to customer needs.
• Accredited ACH Professional (AAP)

Compensation & Benefits

• Generous paid time off: paid holidays, floating holidays, personal days, vacation days, plus sick time.
• Target hiring range: $27.32/hr – $34.15/hr. (Depending on experience and prior to any incentives this position is eligible for)

Why Join OneAZ?

At OneAZ we are a financial trailblazer that cares about inspiring dreams and driving prosperity in the communities we serve. We exist to clear the way for dreamers and doers, aspiring to be the bank for new pioneers. We are driving change in our communities, constantly improving our products and services so our members and their families can relentlessly pursue their dreams.

Candidate Screening and Compliance

Knowingly submitting false information will result in disqualification for consideration of future positions, termination of employment, and forfeiture of other rights. Candidates will be required to sign an authorization for OneAZ to conduct a credit and criminal background check, pursuant to procedures in the Fair Credit Reporting Act and applicable laws.

Equal Employment Opportunity

As set forth in OneAZ Credit Union’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.