Finance Associate

Liquidity Services (NASDAQ: LQDT) operates the world’s largest B2B e-commerce marketplace platform for surplus assets, with over $15 billion in completed transactions to more than 6 million qualified buyers worldwide and 15,000 corporate and government sellers. It supports its clients’ sustainability efforts by helping them extend the life of assets, prevent unnecessary waste and carbon emissions, and reduce the number of products headed to landfills.

The onsite Finance Associate in the Sierra Auction business unit plays a critical role in supporting end-to-end financial operations, including payment processing, collections, reporting, and customer account management. This position ensures the accurate and timely application of payments, resolution of billing discrepancies, and maintenance of financial records in support of auction operations.

Serving as a key liaison between customers, operations, and accounting, the Finance Associate delivers a high level of customer service while safeguarding the integrity of financial transactions. The role supports business performance by mitigating financial risk, ensuring compliance with tax and regulatory requirements, and contributing to accurate daily, weekly, and monthly sales reporting.

Generate and distribute accurate invoices to customers in a timely manner

Apply and reconcile payments across multiple payment sources with a high degree of accuracy

Review prior-day payment activity to validate correct application and identify discrepancies

Resolve invoicing issues, payment discrepancies, and account variances in a timely and professional manner

Proactively manage outstanding receivables by contacting customers to resolve unpaid invoices and secure payment

Negotiate resolution options for unpaid items to support revenue recovery and minimize financial loss

Process refunds and ensure accurate documentation to support audit and compliance requirements

Respond to inbound customer inquiries (phone, email, and in-person) with professionalism and urgency

Provide clear guidance and resolution on billing, payments, and account-related concerns

Review and approve customer registrations to ensure accuracy and compliance with company standards

Determine applicable tax liabilities on invoices and ensure required documentation is collected and maintained

Mitigate financial risk by reviewing high-value transactions and identifying potential fraud indicators

Maintain accurate records and supporting documentation for audit readiness and internal controls

Support accurate financial reporting by maintaining up-to-date sales data for daily, weekly, and monthly reporting

Reconcile merchant accounts and incoming buyer cash receipts to ensure financial accuracy and completeness

Identify and elevate discrepancies to ensure timely resolution

Maintain petty cash and prepare monthly reporting

Complete new supplier set up in accounting systems, ensuring accuracy and compliance with internal requirements

Perform other duties as assigned to support business operations and team objectives

Education/ Experience
:

High School Diploma/GED preferred

2+ retail cash handling experience preferred

Skills and Ability
:

• Excellent written and verbal communication skills required; bilingual preferred (English/Spanish)
• Must possess excellent organizational skills; detail-oriented with ability to quickly switch between tasks
• Familiarity with Arizona Tax laws/paperwork requirements preferred
• Ability to work well in a team environment and independently
• Ability to deal with difficult situations, including difficult customers
• Ability to work in a fast-paced environment and multi-task
• Trustworthy, honest, customer-centric individuals with the desire to work hard to support common goals
• Demonstrate a high degree of accuracy and productivity
• Familiar with and capable of operating standard office equipment (photocopier, facsimile machine, personal computer, adding machine, stapler, 3-hole punch, etc.)

Work Conditions/ Physical Demands:

• This position is performed inside an office/warehouse environment and requires regular physical activity. Essential functions include standing, walking,…