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Mortgage Client Engagement and Collections Specialist

Job in Phoenix, Maricopa County, Arizona, 85003, USA
Listing for: Carrington
Full Time position
Listed on 2026-09-03
Job specializations:
  • Finance & Banking
    Banking & Finance
  • Customer Service/HelpDesk
    Banking & Finance
Salary/Wage Range or Industry Benchmark: 42000 - 60000 USD Yearly USD 42000.00 60000.00 YEAR
Job Description & How to Apply Below

Carrington Mortgage Services in Phoenix, AZ seeks a Client Engagement Specialist to navigate homeowner communications with professionalism and efficiency. The role shifts between client engagement and collections duties to support homeowners and preserve loan performance.

Responsibilities include resolving issues in our mortgage servicing system, documenting all interactions, promoting Carrington products, and coordinating with other teams to secure payments and payment plans while prioritizing

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