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Tax preparer​/Customer Service

Job in Phoenix, Maricopa County, Arizona, 85003, USA
Listing for: Jackson Hewitt Tax Service Inc.
Full Time, Part Time position
Listed on 2026-09-20
Job specializations:
  • Finance & Banking
    Tax Accountant, Accounting & Finance, Tax Advisor
Salary/Wage Range or Industry Benchmark: 17 - 18 USD Hourly USD 17.00 18.00 HOUR
Job Description & How to Apply Below

Benefits:

  • Opportunity for advancement
  • Training & development
  • Flexible schedule

Jackson Hewitt Tax Service is hiring Customer Service Associates for the 2027 tax season in the Ahawatukee, Phoenix, Scottsdale & Chandler area! Come be part of our team making an impact on thousands of people navigating the challenges of filing taxes. Our mission is to make taxes easy!

Are you:
  • A stay-at-home parent looking for Full-time or part-time work?
  • Able to work flexible hours?
  • A Veteran or military member transitioning from the service?
  • Retired and want to continue to make an impact?
  • A gig worker or looking to add a second income?
  • Part of a military family that moves often?
Responsibilities:
  • Complete our online Jackson Hewitt Tax School and training
  • Conduct face-to-face tax interviews with clients
  • Provide expert explanation, preparation, and completion of accurate tax-related forms for clients - including multi-year, multi-state, and year-end tax forms
  • Provide clients with IRS audit support, complete E-filing, obtain signatures, and e-file these forms to IRS and state agencies
  • Collect and process client tax payments while ensuring timely tax return deposits
  • Answer tax questions and advise clients on future tax planning
  • Support office priorities through teamwork and collaboration with others
Requirements:
  • 2+ years Customer Service experience
  • High School diploma or equivalent
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced, high volume retail environment
  • Bilingual Spanish is a plus
  • Basic knowledge of computer functions, including setup of office computer systems and the ability to troubleshoot issues
We

Offer:
  • Flexible scheduling options with Weekday, Weekend, Full time, or Part Time schedules
  • Salary of $17/$18 per hour

We look forward to having you on our team!

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