Deposit Operations Specialist; IntraFi, CDARS, Cash Management; Phoenix AZ

Deposit Operations Specialist (Intra Fi, CDARS, Cash Management) - Contract

Agility 360 is searching for Deposit Operations Specialist for a 6-month contract role located in the Phoenix, AZ area to support daily operations and servicing activities for Insured Deposit Solution (IDS) products, including Intra Fi (ICS, CDARS, IND) and Reich & Tang (R&T) platforms. This role is responsible for account onboarding, transaction processing, reconciliations, settlement activities, cash management administration, FDIC-insured deposit products, and operational reporting.

The ideal candidate will possess strong banking operations experience, exceptional attention to detail, and the ability to manage multiple priorities while maintaining regulatory compliance, operational controls, and excellent customer service.

• Process and maintain Insured Deposit Solution (IDS) products and services across Intra Fi (ICS, CDARS, IND) and Reich & Tang (R&T) platforms in accordance with established procedures, service level expectations, regulatory requirements, and operational controls.
• Perform new account onboarding, customer profile creation, account maintenance, account conversions, product changes, account closures, liquidations, and customer migrations between IDS platforms.
• Process ICS and R&T manual transactions, including deposits, withdrawals, liquidations, closures, settlement activity, and related general ledger postings.
• Administer CDARS account activity, including new placements, maturity processing, renewals, redemptions, early withdrawals, maturity notices, trial balance preparation, pre-balancing, mass exchange file support, and exception resolution.
• Establish and maintain cash manager accounts, combined statements, related balance functionality, multi-tier sweep structures, deficit and excess sweeps, overdraft relationships, peg balances, and liquidity management configurations.
• Process customer and account maintenance requests, including address updates, exclusions/opt-outs, rate changes, account number changes, Depositor Control Panel (DCP) access maintenance, ownership changes, profile updates, and service conversions between IDS products and platforms.
• Create and maintain R&T rate plans, customer rate structures, tiered pricing schedules, Fed Funds-based pricing programs, and associated system reports and notifications.
• Perform daily, monthly, quarterly, and year-end operational processing activities, including reconciliation, balancing, settlement validation, reporting, account monitoring, and audit support.
• Complete daily balancing and reconciliation activities for ISC, CDARS, R&T, IND, WATC, Stable Custody, and related general ledger accounts, researching and resolving balancing exceptions and out-of-balance conditions.
• Monitor and process FTM work queues, online dollar transactions, settlement activity, cash manager requests, account exceptions, system-generated reports, workflow requests, and operational alerts.
• Perform Business Banking (BeB) account linking, combined statement maintenance, investment reporting setup, and online banking profile administration.
• Support SACA account administration, customer exclusions, FDIC coverage configurations, account ownership updates, depositor access management, and specialized customer servicing requirements.
• Generate, validate, distribute, and maintain operational, reconciliation, incentive, call report, audit, and management reporting packages.
• Utilize FIS IBS, Intra Fi, R&T CAP, FTM, FCM/Image Center, Digital Administration Tool (BST), SharePoint, Power BI, IDS Workflow, Total Banking Solutions (TBS), and related systems to perform operational responsibilities.
• Conduct callback reviews, dual-control verification, and quality control…